Title: Missing Transaction ID
Last modified: November 26, 2023

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# Missing Transaction ID

 *  Resolved [knguyen2011](https://wordpress.org/support/users/knguyen2011/)
 * (@knguyen2011)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/)
 * Many orders doesn’t have Transaction ID like this. How can I figure it out?
 * > [View post on imgur.com](https://imgur.com/a/ZmGcvpv)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17229828)
 * > How can I figure it out?
 * If an order doesn’t have a transaction ID displayed on the order details page,
   that means one of two things:
    1. You have the plugin configured to authorize the payment instead of capturing
       payments immediately. You can confirm that by going to the PayPal Settings page
       and looking at the `Transaction Type` option. The order notes will show the 
       authorization ID. The transaction ID will appear once you actually capture the
       payment.
    2. You have a plugin active that’s redirecting the customer to the thank you page
       before WooCommerce calls the payment gateway to process the order’s payment.
       We see this occur most often with a mis-configured order status management plugin.
 * Kind Regards
 *  Thread Starter [knguyen2011](https://wordpress.org/support/users/knguyen2011/)
 * (@knguyen2011)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17230709)
 * Transaction type is capture. 
   You have a plugin active that’s redirecting the
   customer to the thank you page before WooCommerce calls the payment gateway to
   process the order’s payment. We see this occur most often with a mis-configured
   order status management plugin.How can I check it? how to resolve it?
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17230718)
 * > How can I check it? how to resolve it?
 * You need to audit your list of active plugins via the WordPress Admin > Plugins
   page. Review the plugins you’re using and see if any of them manipulate the order
   status. Are you using an order status management plugin? If so, make sure it’s
   configured correctly.
 * The PayPal plugin wouldn’t be skipping its own payment process. When the checkout
   page is submitted the following happens.
    1. WooCommerce validates the checkout field data
    2. WooCommerce creates a new WC_Order object (or updates an existing order that
       requires payment)
    3. WooCommerce triggers actions that let 3d party plugins manipulate the checkout
       experience
    4. WooCommerce calls the payment plugin to process the payment.
 * It’s step 3 where a plugin you’re using is likely redirecting to the thank you
   page prematurely.
 * Kind Regards
 *  Thread Starter [knguyen2011](https://wordpress.org/support/users/knguyen2011/)
 * (@knguyen2011)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17230736)
 * I think I only have Pixelyoursite/Automatewoo/Stripe/Paypal and Woo Blocks only.
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17230747)
 * > Automatewoo
 * Look in the Automatewoo settings.
 * Please share a link to your website, with PayPal sandbox enabled, where this 
   can be re-created.
 *  Thread Starter [knguyen2011](https://wordpress.org/support/users/knguyen2011/)
 * (@knguyen2011)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17236074)
 * I switched back to my previous Paypal plugin and no such issue. I bet your plugin
   isn’t fully compatible with Woo Blocks Checkout. Please investigate it.
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17236336)
 * > I bet your plugin isn’t fully compatible with Woo Blocks Checkout. Please investigate
   > it.
 * It is compatible with Blocks. We were one of the, if not the first, PayPal plugin
   to support blocks.
 * We have many merchants using the PayPal plugin with the new block checkout without
   any issues.
 * > I switched back to my previous Paypal plugin and no such issue
 * That probably just means you have your plugins configured correctly to account
   for that plugin. Lots of plugin settings require that you do something like register
   the payment gateway before it works correctly. This is very common with currency
   switcher plugins for example.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Missing Transaction ID’ is closed to new replies.

 * ![](https://ps.w.org/pymntpl-paypal-woocommerce/assets/icon-256x256.png?rev=2718338)
 * [Payment Plugins for PayPal WooCommerce](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/missing-transaction-id/#post-17236336)
 * Status: resolved