Title: Missing Thumbnails Last modified: August 21, 2016 --- # Missing Thumbnails * [terrencegatsby](https://wordpress.org/support/users/terrencegatsby/) * (@terrencegatsby) * [12 years, 10 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/) * In media file manager, some of the files do not have thumbnails, but only text shows up. However, under “Library”, all images have thumbnails. * [http://wordpress.org/extend/plugins/media-file-manager/](http://wordpress.org/extend/plugins/media-file-manager/) Viewing 14 replies - 1 through 14 (of 14 total) * [Eve Lurie](https://wordpress.org/support/users/elurie/) * (@elurie) * [12 years, 10 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898816) * I have the same problem. no thumbnails, only name of file and missing icon for thumbnail, in media file manager, but in media library, they show fine. many thanks, eve * [Eve Lurie](https://wordpress.org/support/users/elurie/) * (@elurie) * [12 years, 10 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898833) * Update: I’ve discovered that Safari mac v. 6.0.5 shows thumbnail icon with question mark in Media File Manager and is way slow. In Firefox mac v.22, there is no thumbnail icon, just file name and checkbox, and the whole plugin runs way faster. I have no idea if this is indiosyncratic to my system or will be the same over all systems. but it is interesting to note. * Plugin Author [aueda](https://wordpress.org/support/users/aueda/) * (@aueda) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898922) * What version of PHP, WordPress are you using? * [Eve Lurie](https://wordpress.org/support/users/elurie/) * (@elurie) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898923) * i’m using php v. 5.3.26 * Plugin Author [aueda](https://wordpress.org/support/users/aueda/) * (@aueda) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898924) * will you please do the following test to help me to solve the problem? * (1)Download the test version of plugin and install it: [http://tempspace.net/plugins/media-file-manager_test_130819.zip](http://tempspace.net/plugins/media-file-manager_test_130819.zip) * (2)You may see the same error as before and additional output like “******* ?????******”. What do you see between two “*******”s? * [Eve Lurie](https://wordpress.org/support/users/elurie/) * (@elurie) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898927) * I have returned emailed you. let me know if you did not get my results and screenshots. many thanks, eve * Plugin Author [aueda](https://wordpress.org/support/users/aueda/) * (@aueda) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898928) * I didn’t receive the email. Will you please send it to orguezzr at gmail dot com? Thanks. * Plugin Author [aueda](https://wordpress.org/support/users/aueda/) * (@aueda) * [12 years, 9 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898929) * I found a problem. Would you please try the test version of the plugin? [http://tempspace.net/plugins/media-file-manager_test_130822.zip](http://tempspace.net/plugins/media-file-manager_test_130822.zip) * [Eve Lurie](https://wordpress.org/support/users/elurie/) * (@elurie) * [12 years, 8 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898931) * I have loaded the new media file manager, and am getting the same result broken thumbs. I would be happy to make a temp. login for you if that would help. many thanks, this plugin allows me to backup the site and exclude images folders, not to mention, finding millions of images by subject. eve * Thread Starter [terrencegatsby](https://wordpress.org/support/users/terrencegatsby/) * (@terrencegatsby) * [12 years, 8 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898937) * aueda That test version 130822.zip fixed it for me. Thanks! * [Flexxo](https://wordpress.org/support/users/flexxo/) * (@flexxo) * [12 years, 7 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898946) * Pictures moved with Media File Manager no longer appear. * Problem is: file rights in FTP need to be 640. MFM does change the file rights( chmod) to 600. As soon as I change them manually to 640 using Filezilla they show up again! * [Flexxo](https://wordpress.org/support/users/flexxo/) * (@flexxo) * [12 years, 5 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898950) * I solved this by manually chaning the file rights first. * Then – for the future uploads – i changed the rights on the basic uploads dir to 750. Now the sub dirs also have 750 and the files have 640 instead of 600! * Now all thumbs show up also after moving the files with MFM plugin and linking to those pics works! * [rlahnstein](https://wordpress.org/support/users/rlahnstein/) * (@rlahnstein) * [12 years, 5 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898951) * Hi, I installed the testfile and changed the rights on the uploads dir, but still no thumbnails showing. Do you have any further ideas? Thank! * Plugin Author [aueda](https://wordpress.org/support/users/aueda/) * (@aueda) * [12 years, 5 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898952) * The latest version is [http://tempspace.net/plugins/media-file-manager_test_131129.zip](http://tempspace.net/plugins/media-file-manager_test_131129.zip) Did you try it? Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Missing Thumbnails’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/media-file-manager.svg) * [Media File Manager](https://wordpress.org/plugins/media-file-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/media-file-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/media-file-manager/) * [Active Topics](https://wordpress.org/support/plugin/media-file-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/media-file-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/media-file-manager/reviews/) * 14 replies * 5 participants * Last reply from: [aueda](https://wordpress.org/support/users/aueda/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/missing-thumbnails-4/#post-3898952) * Status: not resolved