Title: Missing Theme Options
Last modified: October 3, 2019

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# Missing Theme Options

 *  [napalm19910513](https://wordpress.org/support/users/napalm19910513/)
 * (@napalm19910513)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/)
 * Hey, I’ve been encountering the same problem that someone had a year ago:
    [https://wordpress.org/support/topic/theme-options-missing-9/](https://wordpress.org/support/topic/theme-options-missing-9/)
   just after I updated the theme to 3.3.9. Does anyone know how to fix it? Or should
   I just turn off and on every single plugin one by one and check if it is the 
   cause of the problem? Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11993601)
 * Hi [@napalm19910513](https://wordpress.org/support/users/napalm19910513/),
    Can
   you confirm that you have the Kadence Toolkit plugin installed and activated?
   If so, then deactivating your plugins would be my next suggestion to test if 
   any are conflicting.
 * Hannah
 *  Thread Starter [napalm19910513](https://wordpress.org/support/users/napalm19910513/)
 * (@napalm19910513)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11993786)
 * Yes, the Kadence Toolkit plugin 4.9.4 is installed and activated.
    Do you know
   which specific plugin would cause this confliction? Because we had tested a lot
   of plugins but we are still having this problem unsolved:(
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11993808)
 * Sorry, I don’t know without know which plugins you’re running. Can you post a
   link to your site?
 * Hannah
 *  Thread Starter [napalm19910513](https://wordpress.org/support/users/napalm19910513/)
 * (@napalm19910513)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11993987)
 * [https://moozshop.com/](https://moozshop.com/)
    Here is our website. We just 
   found that deactivating the “Woocommerce ECPay Payment” plugin can fix the problem
   ~! But we need this plugin to be always running…so I guess we need to deactivate
   the “Woocommerce ECPay Payment” plugin every time when we need to change things
   from Theme Options, and then activate it after we are done. *__*
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11994051)
 * Looks like that plugin has not been tested with the last three major WordPress
   releases. Have you tried contacting the plugin authors?
 * Hannah

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Missing Theme Options’ is closed to new replies.

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## Tags

 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [themeoptions](https://wordpress.org/support/topic-tag/themeoptions/)

 * 5 replies
 * 2 participants
 * Last reply from: [hannah](https://wordpress.org/support/users/hannahritner/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/missing-theme-options-2/#post-11994051)
 * Status: not resolved