Title: missing temp folder Last modified: August 21, 2016 --- # missing temp folder * [vcottom](https://wordpress.org/support/users/vcottom/) * (@vcottom) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/) * Trying to upload header.jpg within WP give error of missing temp folder. Viewing 10 replies - 1 through 10 (of 10 total) * [Joel Williams](https://wordpress.org/support/users/joelwills/) * (@joelwills) * Automattic Happiness Engineer * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333109) * Your web host should be able to sort this out for you. It usually means there’s no upload_tmp_dir specified in php.ini (it should be /tmp/). * But hopefully your web host support can get this fixed for you easily. * Thread Starter [vcottom](https://wordpress.org/support/users/vcottom/) * (@vcottom) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333285) * I have a “reseller account” from FastWebHost.com which gives me nearly full control of and entire virtual server (Linux). While they offer WordPress in their software catalog they do not offer support. I is “web host support”! I’m also a retired computer technician from the nations leading computer engineering college. I have six WordPress sites, and the same issue on all. I have been working around this using FTP and links. I know there is a better way of doing this, and I could eventually figure it out, however there is the German adage of “If you want to know what is at the end of the road, ask the man that that has been there.” The only /tmp/ directory created by the install is outside the public_html directory and contains directories such as “analog and “webalyzer”. * [http://www.rgfg.org](http://www.rgfg.org) [](http://www.rgfg.org) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333287) * > I have six WordPress sites, and the same issue on all. * And are they all hosted by FastWebHost.com? * [Joel Williams](https://wordpress.org/support/users/joelwills/) * (@joelwills) * Automattic Happiness Engineer * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333288) * Have you tried specifying the /tmp/ directory in php.ini then? * Thread Starter [vcottom](https://wordpress.org/support/users/vcottom/) * (@vcottom) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333290) * The installation I have does not have any .ini files. * [Joel Williams](https://wordpress.org/support/users/joelwills/) * (@joelwills) * Automattic Happiness Engineer * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333291) * Then you can create one and see if that helps: * [http://support.fastwebhost.com/index.php?/Knowledgebase/Article/View/336/0/how-to-setup-a-custom-phpini-file](http://support.fastwebhost.com/index.php?/Knowledgebase/Article/View/336/0/how-to-setup-a-custom-phpini-file) * If you contact support it’s not support for WordPress you’re asking for, it’s support for configuring PHP. * Thread Starter [vcottom](https://wordpress.org/support/users/vcottom/) * (@vcottom) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333310) * I’ve got at least 8 hours in this without success. In trying to upload a photo I get an error: “Error saving media attachment.” I am working around this problem by using WSFTP to move my picture files to the WP * upload_max_filesize = 10M post_max_size = 10M max_execution_time = 30 memory_limit = 64M register_globals = Off magic_quotes_gpc = Off safe_mode = off upload_tmp_dir = tmp * My htaccess file contains: suPHP_ConfigPath /home/cotto40/php.ini * [Joel Williams](https://wordpress.org/support/users/joelwills/) * (@joelwills) * Automattic Happiness Engineer * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333311) * This one is usually related to your media settings in Settings > Media. Often it means there isn’t permission to create the folder, so you can try unchecking the Organize my uploads into month- and year-based folders option and also checking your file permissions on the wp-content/uploads folder. * Thread Starter [vcottom](https://wordpress.org/support/users/vcottom/) * (@vcottom) * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333314) * Ok.. permissions set to 775 from wp-content up to uploads which contains a temp folder with 775 permissions. I have unchecked the Organize my uploads. * I have verified my paths and other configurations with no success. * I can use the upload function in my CPanel to upload from my computer with no trouble. * Is my temp folder in the right location? * [Joel Williams](https://wordpress.org/support/users/joelwills/) * (@joelwills) * Automattic Happiness Engineer * [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333315) * Upload tmp dir should be set to /tmp/ in php.ini. * Can you try 777 on the uploads temporarily of course, as it shouldn’t need that, but just to rule it out as a problem. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘missing temp folder’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 10 replies * 3 participants * Last reply from: [Joel Williams](https://wordpress.org/support/users/joelwills/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/missing-temp-folder-2/#post-4333315) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics