Title: Missing Stats After Jetpack
Last modified: September 13, 2016

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# Missing Stats After Jetpack

 *  [evenaturally](https://wordpress.org/support/users/evenaturally/)
 * (@evenaturally)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/missing-stats-after-jetpack/)
 * Hi,
 * I’ve installed Jetpack and now my older stats are gone.
 * How can I retrieve them?
 * Please help!
 * My URL is: [http://www.evenaturally.com](http://www.evenaturally.com)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/missing-stats-after-jetpack/#post-8211653)
 * This kind of thing can happen if you connected Jetpack to WordPress.com while
   your site had a development or temporary URL and not the URL it has now. If you
   happened to disconnect and then reconnect Jetpack, Jetpack thinks that it is 
   a new site and thus the stats and subscribers associated with the site are not
   associated with the right URL.
 * The good news is, we can usually get this straightened out! It looks like there
   is an issue with Jetpack’s connection on your site. We’ll need to get that taken
   care of first.
 * Can you please try to disconnect and then reconnect Jetpack from WordPress.com?
   To do so, click on Jetpack from your site’s Dashboard and scroll all the way 
   down where you’ll see a link that says “Disconnect from WordPress.com”. Click
   that to disconnect.
 * To reconnect, click the green button that says “Connect to Get Started” and follow
   the prompts.
 * Please let me know when you have done so, we can go from there!
 *  [jripatti](https://wordpress.org/support/users/jripatti/)
 * (@jripatti)
 * [9 years ago](https://wordpress.org/support/topic/missing-stats-after-jetpack/#post-9079520)
 * I was having problems with my jetpack so disconnected and reconnected and now
   all my stats from before that date April 1st is completely gone??? What do I 
   do to get them back please help years of stats are missing???
 * [http://www.letstalkmommy.com](http://www.letstalkmommy.com)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Missing Stats After Jetpack’ is closed to new replies.

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## Tags

 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 2 replies
 * 3 participants
 * Last reply from: [jripatti](https://wordpress.org/support/users/jripatti/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/missing-stats-after-jetpack/#post-9079520)
 * Status: not resolved