Title: Missing some order
Last modified: April 11, 2021

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# Missing some order

 *  Resolved [nguyentrongtiep](https://wordpress.org/support/users/nguyentrongtiep/)
 * (@nguyentrongtiep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/missing-some-order/)
 * Hi,
 * We are using latest version WooCommerce – ShipStation Integration plugin 4.1.41
   and WooCommerce 5.1.0. But some order don’t export to [http://shipstation.com/](http://shipstation.com/),
   do you know why?
 * This is a log file [https://drive.google.com/file/d/1GCW3lgPHUOrRFOikckxRUcqJfSYF1uTz/view?usp=sharing](https://drive.google.com/file/d/1GCW3lgPHUOrRFOikckxRUcqJfSYF1uTz/view?usp=sharing)
 * Thanks,
    Calvin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-some-order%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * (@dougaitken)
 * Automattic Happiness Engineer
 * [5 years, 1 month ago](https://wordpress.org/support/topic/missing-some-order/#post-14410202)
 * Hi [@nguyentrongtiep](https://wordpress.org/support/users/nguyentrongtiep/)
 * I’m so sorry we missed your initial message here!
 * > But some order don’t export to [http://shipstation.com/](http://shipstation.com/),
   > do you know why?
 * We have a small section of the [ShipStation documentation for Troubleshooting](https://docs.woocommerce.com/document/shipstation-for-woocommerce/#section-7)
   which may help but otherwise, we’d want to look at specific orders to look for
   details about why this isn’t working.
 * Can I ask you to reach out to us via WooCommerce.com – [https://woocommerce.com/my-account/create-a-ticket/?select=18734](https://woocommerce.com/my-account/create-a-ticket/?select=18734)
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Missing some order’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-shipstation-integration/assets/icon-256x256.
   png?rev=3234406)
 * [ShipStation for WooCommerce](https://wordpress.org/plugins/woocommerce-shipstation-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-shipstation-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/missing-some-order/#post-14410202)
 * Status: resolved