• Resolved stsorrell64

    (@stsorrell64)


    Thanks so much for this plugin! I run a flower shop and all other methods of printing orders as they come in have failed. I’ve tried all kinds of printing methods, including directly printing to the HP printer by using their ePrint service, but in the last week, even that has failed. And the HP printer will not print a forwarded email for some reason…

    I like how this works, but…in all of the three templates in the free version, everything is printed EXCEPT for the shipping details. The shipping method is printed, but the shipping details are not, which is vital info that I need in order to make the product delivery.

    My site: https://bamaflowers.com
    Status Report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://bamaflowers.com
    Site address (URL): https://bamaflowers.com
    WC Version: 3.9.1
    REST API Version: ✔ 1.0.7
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.14
    PHP Post Max Size: 6 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.60-0+deb7u1-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.9.1
    WC Database Prefix: DUmZtsvQ
    Total Database Size: 15.87MB
    Database Data Size: 12.17MB
    Database Index Size: 3.70MB
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    DUmZtsvQnextend2_image_storage: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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    DUmZtsvQpostmeta: Data: 4.88MB + Index: 2.14MB + Engine MyISAM
    DUmZtsvQposts: Data: 1.60MB + Index: 0.30MB + Engine MyISAM
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    DUmZtsvQsbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    DUmZtsvQsgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    DUmZtsvQtotalsoft_poll_manager: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    DUmZtsvQtotalsoft_poll_quest_im: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    DUmZtsvQtotalsoft_poll_results: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    DUmZtsvQtotalsoft_poll_stpoll: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    DUmZtsvQwc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    DUmZtsvQwc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    DUmZtsvQwc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    DUmZtsvQwc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    DUmZtsvQyoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    DUmZtsvQyoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    DUmZtsvQzp_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    amn_exact-metrics: 1
    amn_wpforms-lite: 4
    attachment: 738
    br_labels: 4
    condition_group: 1
    contest: 1
    custom_css: 1
    customize_changeset: 10
    feedback: 2
    jetpack_migration: 2
    nav_menu_item: 121
    page: 66
    popupbuilder: 5
    post: 14
    product: 137
    product_variation: 143
    pwbe_filter: 4
    revision: 404
    robo_gallery_table: 15
    scheduled-action: 8
    shop_coupon: 6
    shop_order: 760
    shop_order_refund: 9
    sidebar: 1
    slideshowck: 1
    tablepress_table: 1
    wpforms: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (40) ###
    
    WPBruiser: by Mihai Chelaru – 3.1.37
    8 Degree Availability Calendar: by 8 Degree Themes – 1.1.0
    Admin Menu Editor: by Janis Elsts – 1.9.3
    WooCommerce Advanced Product Labels: by BeRocket – 1.1.16.3 – Not tested with the active version of WooCommerce
    All Meta Tags: by Space X-Chimp – 4.38
    Sample Print Template GCP: by BizSwoop a CPF Concepts
    LLC Brand – 1.0.1 – Not tested with the active version of WooCommerce
    
    Calculated Fields Form: by CodePeople – 1.0.357
    Call Now Button: by Jerry Rietveld – 0.3.6
    Email Log: by Sudar – 2.3.1
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.10
    Gutenberg: by Gutenberg Team – 7.3.0
    Hide products count: by Joan Boluda – 0.6 – Not tested with the active version of WooCommerce
    Homepage Control: by WooThemes – 2.0.3
    Smash Balloon Instagram Feed: by Smash Balloon – 2.1.5
    LoginPress - Customizing the WordPress Login: by WPBrigade – 1.4.2
    Max Mega Menu - StoreFront Integration: by megamenu.com – 1.0.3
    Max Mega Menu: by megamenu.com – 2.7.4
    Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 7.7 – Not tested with the active version of WooCommerce
    PHP Compatibility Checker: by WP Engine – 1.5.0
    Popup Builder: by Sygnoos – 3.61.1
    Print Google Cloud Print GCP WooCommerce: by BizSwoop a CPF Concepts
    LLC Brand – 3.0.8 – Not tested with the active version of WooCommerce
    
    WooCommerce Pushover Integration: by Shop Plugins – 1.0.15 – Not tested with the active version of WooCommerce
    PW WooCommerce Bulk Edit Pro: by Pimwick
    LLC – 2.221 – Not tested with the active version of WooCommerce
    
    Robo Gallery: by RoboSoft – 2.8.29
    Robo Gallery Key: by RoboSoft – 1.5
    Smart Slider 3: by Nextend – 3.3.26
    Storefront Blog Excerpt: by Wooassist – 1.1.4
    Storefront Footer Bar: by WooThemes – 1.0.4
    Storefront Powerpack: by WooCommerce – 1.5.0
    Storefront Top Bar: by Wooassist – 1.1.1
    Under Construction: by WebFactory Ltd – 3.65
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.21
    
    Widget Options: by Widget Options Team – 3.7.4
    WooCommerce Blocks: by Automattic – 2.5.11 – Not tested with the active version of WooCommerce
    Preview E-mails for WooCommerce: by Digamber Pradhan – 1.6.2 – Not tested with the active version of WooCommerce
    Woo Store Vacation: by MyPreview – 1.3.1 – Not tested with the active version of WooCommerce
    Checkout Field Editor for WooCommerce: by ThemeHigh – 3.0.6 – Not tested with the active version of WooCommerce
    WooCommerce USA ePay Gateway: by SkyVerge – 2.1.4 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.9.1
    WPForms Lite: by WPForms – 1.5.8.2
    
    ### Inactive Plugins (4) ###
    
    Easy Woocommerce Customizer: by Noor-E-Alam – 1.0.2 – Not tested with the active version of WooCommerce
    Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 3.7.3
    Jetpack by WordPress.com: by Automattic – 8.1.1
    woo-inquire-us-and-disable-add-to-cart-button: by themelocation – 1.3
    
    ### Must Use Plugins (1) ###
    
    1&1 Product Subdomain: by 1&1 – 1.0.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #4 - /shop
    Cart: #5 - /cart
    Checkout: #6 - /checkout
    My account: #7 - /my-account
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Storefront Child
    Version: 2.2.7.1518789466
    Author URL: https://woocommerce.com/
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 2.5.3
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: storefront-child/woocommerce/checkout/form-shipping.php
    
    ### USA ePay ###
    
    Environment: Production
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 7
    Oldest: 2020-01-09 09:28:59 -0500
    Newest: 2020-01-30 09:32:18 -0500
    
    Pending: 1
    Oldest: 2020-02-06 09:32:18 -0500
    Newest: 2020-02-06 09:32:18 -0500
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter stsorrell64

    (@stsorrell64)

    I guess I have forgotten that I’m using Checkout Field Editor…which, according to other posts, is not supported.

    Oh well. I’ll keep hoping that you add that support. In the meantime, I’ll still be looking for ways to print orders as they come in.

    Plugin Author bizswoop

    (@bizswoop)

    Thanks for sharing all that information. Yes, you are correct. If you are using the Checkout Field Editor plugin, this is why the potential fields you have added are not showing up on the default print templates when a print job is created.

    The good news, even though we don’t officially support the plugin, you as a business owner can add the support with a Custom Print template. Most knowledgeable developers can add the support within 2-4 hours of work, especially if they are using the default template as reference and developer sample print template. When the Checkout Field Manager creates a new entry, it creates a meta field. On the Custom Print template, you need to have that custom meta field added into the Print template. Once the order is processed, this new additional meta field will be included in a print job.

    Checkout the developer resources posted to WooCommerce.com to hire a potential freelancer developer to help you out: https://woocommerce.com/customizations/

    I hope that information is helpful

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Missing Shipping Details’ is closed to new replies.