Support » Fixing WordPress » Missing ‘plugins’ from side menu

  • Resolved adamkeyes

    (@adamkeyes)


    Hi,

    I am an admin for a WP site, but do not have ‘plugins’ as an option on the CMS menu.

    Have tried implementing advice I found across the forum, but not able to bring ‘plugins’ back from the abyss.

    Any help appreciated.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • ProjectArmy

    (@supporthero)

    What happens if you visit Plugins page directly?
    https://domain.com/wp-admin/plugins.php

    There are couple of things that can cause this:
    – You don’t have proper permissions or lost role capability
    – Another plugin might be blocking/overriding it
    – Corrupt WP core files (less likely)

    adamkeyes

    (@adamkeyes)

    Am told “Sorry, you are not allowed to access this page.” – have Admin privileges within the CMS.

    ProjectArmy

    (@supporthero)

    For some reason, WP thinks you don’t have that permission. You can try resetting capabilities to make sure your admin role has all proper permissions.

    Add this code to your functions.php file in your active theme:

    if ( !function_exists( 'populate_roles' ) ) {
    require_once( ABSPATH . 'wp-admin/includes/schema.php' );
    }
    
    populate_roles();

    Then load your website in browser to trigger it. You must load your site at least once for this to work. Then check to see if Plugins menu shows up.

    After you’re done, you can remove this code from functions.php.

    Michael

    (@alchymyth)

    is your site with WordPress.com or selfhosted based on WordPress.org?

    adamkeyes

    (@adamkeyes)

    We’re on WordPress.org

    ProjectArmy

    (@supporthero)

    @adamkeyes have you tried my advice yet?

    adamkeyes

    (@adamkeyes)

    @supporthero – unfortunately, it seems as though we will have to source a WP dev to resolve.

    Many thanks for your input.

Viewing 7 replies - 1 through 7 (of 7 total)
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