Missing pages

  • Resolved razorsharp

    (@razorsharp)


    2 years, 5 months ago

    Hi I’m having issues with the woocommerce pages not showing on the site. I have gone to status>tools> and Create default WooCommerce pages, but the cart page isnt showing on my pages list and when I do a test in the front end and click on cart it isn’t showing – what am I doing wrong?! Thanks in advance…

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Ian Sackofwits

    (@plantprogrammer)

    2 years, 5 months ago

    Hi, razorsharp, I’m another WooCommerce user.

    I would suggest you read this tutorial from the official WooCommerce documentation on how to troubleshoot the issue with the WooCommerce endpoints:
    https://woocommerce.com/document/woocommerce-endpoints-2-1/#section-6

    Mirko P.

    (@rainfallnixfig)

    2 years, 5 months ago

    Hi @razorsharp,

    If you’re still having trouble, please share a copy of your site’s System Status so we can take a look at your setup.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks.

    Thread Starter razorsharp

    (@razorsharp)

    2 years, 5 months ago

    Thanks Mirko,

    Heres the system report:

    
### WordPress Environment ###

WordPress address (URL): https://gravit8-gin.com
Site address (URL): https://gravit8-gin.com
WC Version: 5.8.0
REST API Version: ✔ 5.8.0
WC Blocks Version: ✔ 5.9.1
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.7.2
Log Directory Writable: ✔
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.8.0
WC Database Prefix: blq_
Total Database Size: 10.39MB
Database Data Size: 8.50MB
Database Index Size: 1.89MB
blq_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
blq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
blq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
blq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
blq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
blq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
blq_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
blq_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
blq_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_options: Data: 2.50MB + Index: 0.08MB + Engine InnoDB
blq_postmeta: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
blq_posts: Data: 3.52MB + Index: 0.06MB + Engine InnoDB
blq_sgs_log_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
blq_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
blq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
blq_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
blq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
blq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
blq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
blq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
blq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
blq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
blq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
blq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 76
custom_css: 1
customize_changeset: 16
e-landing-page: 1
elementor_library: 3
envato_tk_import: 1
et_pb_layout: 24
nav_menu_item: 6
page: 9
product: 1
product_variation: 3
revision: 121

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (7) ###

Classic Editor: by WordPress Contributors – 1.6.2
CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.0.17
Duplicate Page: by mndpsingh287 – 4.4.5
SiteGround Optimizer: by SiteGround – 6.0.2
SiteGround Security: by SiteGround – 1.1.3
WooCommerce: by Automattic – 5.8.0
SiteGround Central: by SiteGround – 2.0.0

### Inactive Plugins (6) ###

Age Gate: by Phil Baker – 2.18.3
Elementor: by Elementor.com – 3.4.7
Elementor Pro: by Elementor.com – 3.4.1
Envato Elements: by Envato – 2.0.11
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.33
Really Simple SSL: by Really Simple Plugins – 5.1.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page not set
Cart: ❌ Page not set
Checkout: ❌ Page ID is set
but the page does not exist

My account: ❌ Page not set
Terms and conditions: ❌ Page not set

### Theme ###

Name: Divi
Version: 4.13.0
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 50
Oldest: 2021-10-20 15:07:06 +0000
Newest: 2021-11-05 10:18:27 +0000

### Status report information ###

Generated at: 2021-11-05 17:44:07 +00:00
    mother.of.code

    (@imazed)

    The Mother of Code

    2 years, 5 months ago

    Under WooCommerce → Settings → Advanced, you can manually assign pages to their corresponding settings. Can you try assigning them this way, and see if that resolves your issue?

    Thread Starter razorsharp

    (@razorsharp)

    2 years, 5 months ago

    Thanks, but still the same issue – the pages just aren’t there!

    mother.of.code

    (@imazed)

    The Mother of Code

    2 years, 5 months ago

    If you create the pages manually (Pages → Add new), can you assign those new pages to the place I indicated?

    MayKato

    (@maykato)

    2 years, 5 months ago

    Hi @razorsharp

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

    shawn0707

    (@shawn0707)

    2 years, 4 months ago

    Hi all

    I also having same issue
    Heres the system report:

    
### WordPress Environment ###

WC Version: 5.9.0
REST API Version: ✔ 5.9.0
WC Blocks Version: ✔ 6.1.0
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.8.0
Log Directory Writable: ✔
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.13
PHP Post Max Size: 50 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.13-MariaDB
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: lLVxOqL_
Total Database Size: 10.40MB
Database Data Size: 8.68MB
Database Index Size: 1.72MB
lLVxOqL_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lLVxOqL_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lLVxOqL_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lLVxOqL_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lLVxOqL_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
lLVxOqL_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
lLVxOqL_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_litespeed_url_file: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lLVxOqL_options: Data: 7.08MB + Index: 0.06MB + Engine InnoDB
lLVxOqL_postmeta: Data: 0.42MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_posts: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
lLVxOqL_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lLVxOqL_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lLVxOqL_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lLVxOqL_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lLVxOqL_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lLVxOqL_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
lLVxOqL_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lLVxOqL_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_yoast_indexable: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
lLVxOqL_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lLVxOqL_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lLVxOqL_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lLVxOqL_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 54
customize_changeset: 6
elementor_library: 1
oembed_cache: 1
page: 6
post: 2
revision: 20

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (7) ###

Starter Templates: by Brainstorm Force – 3.0.5
Classic Editor: by WordPress Contributors – 1.6.2
Elementor: by Elementor.com – 3.4.8
Site Kit by Google: by Google – 1.45.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.3
WooCommerce: by Automattic – 5.9.0
Yoast SEO: by Team Yoast – 17.5

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page not set
Cart: ❌ Page not set
Checkout: ❌ Page ID is set
but the page does not exist

My account: ❌ Page not set
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra
Version: 3.7.5
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2
Oldest: 2021-12-09 07:02:33 +0800
Newest: 2021-12-09 07:23:11 +0800

### Status report information ###

Generated at: 2021-12-09 07:33:26 +08:00
    • This reply was modified 2 years, 4 months ago by shawn0707.
    Plugin Support Joash

    (@joashrajin)

    2 years, 4 months ago

    Hi there @shawn0707 👋

    Since this topic has been marked as resolved, I suggest that you create a separate topic for your query to avoid any confusion.

    In the meantime, I suggest that you try conflict testing to see if it helps. Here is a great tutorial on how to do this: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope that this helps 👍

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Missing pages’ is closed to new replies.