Title: Missing Orders In GA
Last modified: May 20, 2019

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# Missing Orders In GA

 *  Resolved [growthlytics](https://wordpress.org/support/users/growthlytics/)
 * (@growthlytics)
 * [7 years ago](https://wordpress.org/support/topic/missing-orders-in-ga/)
 * Hi, about 50% of our orders are not being tracked. I have created a goal on the
   thank you page and it shows the correct number in goals however in Ecommerce 
   reports there are 50% of orders missing?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-orders-in-ga%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [7 years ago](https://wordpress.org/support/topic/missing-orders-in-ga/#post-11553737)
 * Hi [@growthlytics](https://wordpress.org/support/users/growthlytics/),
 * Thank you for writing to us!
 * We did a quick check of the store & found that plugin is working perfectly up
   to checkout page. However, we are unable to test thank you page due to payment
   method.
 * There are 2 possibilities here:
 * 1. Auto return for all the payment method no configured well
    2. Some Javascript
   error on the thank you page which hindering the functionality of our plugin.
 * Please verify both from your end.
 * Hope this helps!
 * Thanks & Regards,
 *  [danprocter1](https://wordpress.org/support/users/danprocter1/)
 * (@danprocter1)
 * [7 years ago](https://wordpress.org/support/topic/missing-orders-in-ga/#post-11574438)
 * Hi guys
 * Im having the same issue with [https://www.discounttrader.com.au/](https://www.discounttrader.com.au/)–
   do you mind checking if we are set up correctly too?
 * Cheer
 * Dan
 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [7 years ago](https://wordpress.org/support/topic/missing-orders-in-ga/#post-11574606)
 * Hi Dan,
 * Thank you for writing to us!
 * We did a quick of your store & Custom theme detected on it. As we have mentioned
   in the [description](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)&
   [FAQs](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq),
   the free version is not fully compatible with the child/custom theme & product
   type other than a simple product.
 * For further queries, feel free to contact us at **analytics2(at)tatvic(dot)com**
 * Thanks & Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing Orders In GA’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-e-commerce-for-woocommerce-store/assets/icon-256x256.
   gif?rev=2708061)
 * [Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/)
 * [Active Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Conversios](https://wordpress.org/support/users/tatvic/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/missing-orders-in-ga/#post-11574606)
 * Status: resolved