• Resolved siengo1971

    (@siengo1971)


    Hi staff,
    i’ve installed this plugin on my website.
    On this page :

    https://ideapioggiashop.it/register/

    It’s a form registration for a customer profile on site.
    After send registration admin must approve the new user but when i try a test for registration i see the new user email on user email but i don’t see a new user email on admin email setted in the plugin.
    Can you help me ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @siengo1971

    Have you tried changing the admin email to see if it’s the issue with the email? We also suggest you install the SMPT plugin for better email delivery.

    missveronica

    (@missveronicatv)

    @siengo1971

    You can install the “Check & Log Email” Plugin to verify if UM really is sending your notification emails.

    All emails being sent are logged, where you can see each UM email with the Subject/Content and From/To email addresses.

    https://wordpress.org/plugins/check-email/

    • This reply was modified 1 week, 4 days ago by missveronica.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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