Support » Fixing WordPress » Missing Modules in admin panel

  • I’m attempting to help a client make some adjustments to the theme and layout of their WordPress website, this WordPress installation was installed using “Softaculous” to create the database on an external website called Lunar Pages. Since I do not wish to make these changes live just yet, I created my own personal WordPress, also installed on an external host using “Fantastico De Luxe” on my server, which is with In Motion Hosting. I was going to export the website and import it to my server; however, I ran into some issues. The Softaculous version is missing the export/import options in the WP Admin Panel. I attempted to back up the installation through the Hosting control panel and found the permissions were restricted so a manual transfer didn’t work correctly either.

    Now, the differences between the two are listed below. Both are fully up to date using the 3.4 version of WordPress, both are being viewed by the administrative accounts.

    In the Softaculous WordPress installation I am missing a few modules:

    • The complete Appearance module/tab (housing themes, etc.)
    • Tools only displays Meta-Data & Available Tools (missing import/export)
    • Plug-ins only displays Akismet configuration (missing “add new”, Installed plugins, & Editor

    What could be causing these differences? Is this because of the tool used to install WP or is it because they’re currently using different themes? Is there permissions issues with this administrative login on the suftaculous account? Or do you require more information to make an educated response?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Maybe the person who developed that site is hiding those tabs so the client wouldn’t mess things up. Look in the function.php to see if that’s the case.

    Looks like these two function.php files are VERY different.

    Thank you very much for pointing me in the right direction, I’m still familiarizing myself with WordPress so that was very helpful. I’ll let you know if I need anymore direction after I’ve compared the two files more.

    Thanks again.

    You are welcome. In the function.php, look for CSS hacks that’s overwriting the core values to hide those elements.

    Also if you need the data and not the theme, just export the database and use it with the new theme.

    The only differences between the two functions.php files were, the Softaculous has no imported option.php file require( ABSPATH . WPINC . '/option.php' );, instead it is just an inline code in the functions.php file.

    There were no CSS overrides and the only thing missing from the functions.php in the softaculous install, was half the option.php file from the Fantastico De Luxe installation (The missing code is at the bottom of this post), after placing this missing code into the function.php file in the softaculous install it didn’t apply any changes to the admin panel.

    I may have to get a friend who is more familiar with php to go through this and troubleshoot it more than I can.

    [Large code excerpt removed by moderator per forum rules. Please use the pastebin for all large code excerpts. It works better anyway.]

    Install the default theme (20/10 or 20/11) to rule out theme issues first.

    You need to make sure that the login info you have is for administration. Also check to see if there’s any plugin for user role that’s limiting the access.

Viewing 5 replies - 1 through 5 (of 5 total)
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