Support » Plugin: Newsletter » Missing Messages template in some mails

  • Resolved henkmat

    (@norus)


    I see that in some emails I do not get the default message template.
    When sending test mail of the template – test Newsletter I get the correct message template.
    Here the emails when I do not get the template at all:
    Welcome aboard, {name}
    Please confirm subscription
    Goodbye
    and maybe some more.

    Did you forget to include the template here or do I do something wrong or forget?
    Hope you can help me correcting this.
    In all occasions customers should get the message template (if present).
    Else it will be an in-consequent system.

    An other issue is this:
    I disable the sending of Goodbye, but despite this I get the mail with Goodbye.

    Regards,
    Ronald

    • This topic was modified 4 months, 1 week ago by  henkmat.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, when the email are missing the template? It’s a bug. Maybe when you test them form the email message configuration? Try with the latest version, we do some fixes.

    About the goodbye message, I’ll check it.

    Thank you, Stefano.

    I mentioned the emails that do not get the template:

    1) Welcome aboard, {name}
    2) Please confirm subscription
    3) Goodbye

    I use always the latest version of your plugin.

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, but are going out without template on regular subscriptions or testing from the admin side?

    Stefano.

    From the front site.
    Not from admin part.

    Plugin Author Stefano Lissa

    (@satollo)

    Uhm, I tested in my blog and it works. Really strange. The template (configured in the template panel) has the {message} tag inside?

    sure.

    Plugin Author Stefano Lissa

    (@satollo)

    The bug should be solved in the latest version.

    Thank you, Stefano.

Viewing 7 replies - 1 through 7 (of 7 total)
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