Title: Missing menu in Customize section
Last modified: October 18, 2017

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# Missing menu in Customize section

 *  [larois](https://wordpress.org/support/users/larois/)
 * (@larois)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-menu-in-customize-section/)
 * Missing menu items from Appearance > Customize section. The theme am using is‘
   Azera Luxury’ this only started to happen recently. I’ve tried deactivating all
   plugins, re-installing theme, increasing memory. Nothing has worked.
 * The ‘front page section’ editor within the menu isn’t in there. However, it does
   randomly appear during random times then disappears as soon as it is clicked.
 * I also believe I get the same problem with other themes. I’ve checked other posts,
   but nothing seems to be working.

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/missing-menu-in-customize-section/#post-9598456)
 * I’m sorry but as you appear to be using a non-WPORG theme, you need to seek support
   from the theme’s developers – paid or otherwise. Your best bet is always your
   product’s developer, so we encourage you to use the official support venues, 
   as it allows the developers to be aware of issues with their code and gives back
   to the community in a more robust way.
 * If the issue persists when using the default theme, then try deactivating **all**
   plugins to see if this resolves the problem. If this works, re-activate the plugins
   one by one until you find the problematic plugin(s).
 * You could also try [resetting the plugins folder](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.

Viewing 1 replies (of 1 total)

The topic ‘Missing menu in Customize section’ is closed to new replies.

## Tags

 * [azera](https://wordpress.org/support/topic-tag/azera/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/missing-menu-in-customize-section/#post-9598456)
 * Status: not resolved

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