Support » Plugins » Missing Link in Password Reset Email

  • We are using WP-Members Plugin.

    When someone forgets their password and requests a new password, the following email arrives:

    Someone requested that the password be reset for the following account: Username: testuser. If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address: <—email ends here. No link.

    The formatting is all messed up and no link is present.

    I think it is because the plugin is changing the email content type and that is why no link is showing up in the Forgot Password email. However, I do not know how to/where to change this, IF that is indeed the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • That wouldn’t be coming from WP-Members as it does not send a link. So either this is a different plugin, or the password reset request is coming from somewhere else (such as wp-login.php).

    Thanks, Chad. I don’t think the issue is with the WP-Members plugin, just wanted to let it be known we are using that plugin (in case it may have caused a conflict).

    I do think the problem is stemming from the email content type, but I do not know where/how to change it. Think it is indeed in the wp-login.php file that I need to change the email content type to HTML, but I do not know how to do it and don’t want to screw it up. Any ideas how to change that?


    I would say probably with the wp_mail_content_type filter. There is an example of it on the wp_mail page.

Viewing 3 replies - 1 through 3 (of 3 total)
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