Missing Letter : D

  • Resolved JackChan0015

    (@jackchan0015)


    2 years, 6 months ago

    Hello,

    Just installed your plug-in yesterday successfully! but something strange on my quick input form that does request and Email only to be able to subscribe to a newsletter : letter D seem deactivated(!) as an example, if I want to fulfill the form with my email : danny.jones@gmail.com, the box will show anny.jones@…. instead of danny. Seem to be the only missing letter while plugin is activated.
    Maybe this problem exist in some other cases too…?

    Do you have an idea?
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 6 months ago

    Hi @jackchan0015,

    Thank you for the topic.

    I am really sorry for the issue you are experiencing.

    We have checked, but, unfortunately, couldn’t find the case on our end because of the little information available.

    Would you mind providing us with the following information for further investigation:

    1. Your Website link
    2. The OS system you are using
    3. The Browser you are using
    4. The screenshot of the Options tab

    Thank you!

Viewing 1 replies (of 1 total)
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