Support » Fixing WordPress » [NSFW] missing layout

  • hi there,
    my Astra Theme layout looks perfect on the Chrome Browser in my darklanternentertainment.com/wp-admin page and when I ‘visit site’ option but all format has disappeared in the latest version of Firefox, Opera & Safari, also the video format is wrong for these browers….can’t for the life of me think what I am doing wrong!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @dominote

    If I visit your site, open my browsers developer tools and switch to the Console tab, I’m seeing a few errors where images and embedded movies are not being found to display, with the following error ERR_CERT_DATE_INVALID.

    Then I clicked on the About page, and got a similar error:

    Chrome error chromewebdata

    Usually this means there is a misconfiguration with your site’s SSL certificate, in this case the certificate might have expired.

    If your certificate is created/managed via your web host, you might need to reach out to them to find out why these errors are happening. If you manage the certificate yourself, you might need to renew it. It looks like you’re using a free Let’s Encrypt certificate, which needs to be renewed every 90 days or so.

    Thread Starter dominote

    (@dominote)

    ah thank you Jonathan, very good of you!
    all the best Dominic

    My pleasure.

    If your question has been answered, we would love if you would mark this topic as resolved in the sidebar.

    This helps our volunteers find the topics that still need attention and more people will get helped, possibly like you did.

    Thread Starter dominote

    (@dominote)

    Hi Jonathan,
    I don’t think that the SSL was responsible for the display fault as I reinstalled that, I wonder if you have any other suggestions?
    thanks Dominic

    Hi @dominote

    When I visit the site now, I can see the page content, (which I can’t screenshot here, as you’ve pointed out, it’s adult related content) but I’m at least not seeing a white screen as I did before.

    I am seeing in the console that two images are not found in the location specified, and therefore not loading, but the main layout seems to be working now.

    It’s possible your browser had just cached the version before you reinstalled the certificate?

Viewing 5 replies - 1 through 5 (of 5 total)
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