Missing image

  • Resolved Anita C

    (@mymothersdaughter)


    10 months, 4 weeks ago

    This image is missing after installing MainWP. How can I resolve this – /wp-content/uploads/mainwp/icons/favi-79-Dot14.png? Also, all of my sites have a custom favicon using the Site Icon but they are not displaying. Is there a setting I need to configure to display those? Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bojan Katusic

    (@bojankatusic)

    10 months, 4 weeks ago

    Hi @mymothersdaughter

    Try going to Settings > General Settings, and see if the Show favicon settings is enabled?

    After that, go to the Manage Sites page, select all sites in the table, and then from the Bulk Actions menu, select Reload Favicons, and click Apply.

    Thread Starter Anita C

    (@mymothersdaughter)

    10 months, 4 weeks ago

    Hello, it was toggled on. I selected all and reload. Did not work. I toggled it off. Cleared all cache (on SiteGround), toggled it back on and did the reload and they still appear broken. Other thoughts?

    Plugin Support Bojan Katusic

    (@bojankatusic)

    10 months, 3 weeks ago

    Thanks for trying that.

    Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further? https://mainwp.com/my-account/get-support/

    Plugin Support Bojan Katusic

    (@bojankatusic)

    10 months, 1 week ago

    Hi @mymothersdaughter

    It’s been some time since we heard back from you. I’ll assume that the issue has been resolved and mark the thread as resolved.

    Thread Starter Anita C

    (@mymothersdaughter)

    10 months, 1 week ago

    My apologies! I got a bit busy and forgot to respond. They are still missing. I will open a ticket. So you can close it out.

Viewing 5 replies - 1 through 5 (of 5 total)
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