Title: Missing header image
Last modified: August 30, 2016

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# Missing header image

 *  [cycle730](https://wordpress.org/support/users/cycle730/)
 * (@cycle730)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-header-image-3/)
 * Hi everyone,
 * I’ve just upgraded from a free to paid version of the theme ‘auberge’. In the
   free version I had an image across the top but in the premium version the image
   has disappeared. I have tried deleting and re-uploading the pictures etc but 
   nothing works.
 * I’ve had a look at other ‘missing image’ thread and haven’t got to the bottom
   of it.
 * [http://www.expeditioncycle.org](http://www.expeditioncycle.org)
 * and how it should look:
    [https://i0.wp.com/themes.svn.wordpress.org/auberge/1.4.8/screenshot.jpg?w=1142&strip=all](https://i0.wp.com/themes.svn.wordpress.org/auberge/1.4.8/screenshot.jpg?w=1142&strip=all)
 * If anyone can elucidate this issues I’d be over the moon, because at the moment
   I can’t even tell what’s going wrong. It’s frustrating having to drown hours 
   trying to figure out something so trivial.
 * Many thanks,
 * George

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [cycle730](https://wordpress.org/support/users/cycle730/)
 * (@cycle730)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-header-image-3/#post-6609312)
 * As a bit of extra info, this image
    [http://www.expeditioncycle.org/wp-content/uploads/2015/10/cropped-greyscale_road_title.png](http://www.expeditioncycle.org/wp-content/uploads/2015/10/cropped-greyscale_road_title.png)
 * is currently set as the header in Customise>Header image>Current header
 *  Thread Starter [cycle730](https://wordpress.org/support/users/cycle730/)
 * (@cycle730)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-header-image-3/#post-6609373)
 * I tried over riding it with
 * .custom-banner {
    background: url(/wp-content/uploads/2015/10/cropped-greyscale_road_title.
   png) no repeat; height: 686x; width: 1640px; }
 * So now I have the image as the background, but the text which should be below
   it is still in the banner area.
 * I shouldn’t have to do any of this in the first place. This is a theme-specific
   problem which does not happen to any other theme I’ve tried.
 *  [WebMan Design | Oliver Juhas](https://wordpress.org/support/users/webmandesign/)
 * (@webmandesign)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/missing-header-image-3/#post-6609404)
 * Hi,
 * I am the author of the Auberge (and Auberge Plus) theme.
 * Please note that I provide support via [http://support.webmandesign.eu](http://support.webmandesign.eu).
   This is clearly stated at the marketplace where you have bought the Auberge Plus
   from. For free Auberge theme it is also possible to ask for help at [https://wordpress.org/support/theme/auberge](https://wordpress.org/support/theme/auberge)
   but I prefer keeping all the requests at above support forum.
 * Your website layout looks very strange and you are actually setting up the theme
   incorrectly.
 * First of all, the Auberge Plus theme supports custom banner. This is a widget
   area where you can put your own slider or image widget to be displayed. Your 
   header image is not displayed correctly as you’ve placed some other widgets into
   the custom banner widget area. Please remove those widgets from the widget area
   and the header image should reappear.
 * Please read the theme user manual on how to set up the banner image or slideshow
   at [http://webmandesign.eu/manual/auberge/#banner](http://webmandesign.eu/manual/auberge/#banner)
 * If you have any other questions, please ask at [http://support.webmandesign.eu](http://support.webmandesign.eu)
 * Regards,
 * Oliver

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing header image’ is closed to new replies.

## Tags

 * [banner](https://wordpress.org/support/topic-tag/banner/)
 * [header](https://wordpress.org/support/topic-tag/header/)
 * [image](https://wordpress.org/support/topic-tag/image/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [WebMan Design | Oliver Juhas](https://wordpress.org/support/users/webmandesign/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/missing-header-image-3/#post-6609404)
 * Status: not resolved

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