Missing folders

  • Resolved azzureit

    (@azzureit)


    4 years, 10 months ago

    Hi,

    So first up this is a great plugin.

    However I’ve noticed that when creating a blog post, I need a new folder on the fly and create one using the widget on the right that those new folders aren’t appearing on the main Media – Library page?

    But if i attempt to create one on the Media Library page with the same name it does know they folder is there as it creates one with the same name but a prefix of ‘_1’.

    Any ideas?

    cheers

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    4 years, 10 months ago

    Hi,

    Can you make a screencast so it will be easier for me to check the issue?

    Also, you can use “Debug Info” plugin and give me a screenshot of list of plugins, and theme you are using.

    Best regards,
    Kelly

    Thread Starter azzureit

    (@azzureit)

    4 years, 10 months ago

    Hi,

    I’ve done a screencast as requested:

    https://screencast-o-matic.com/watch/cq11osTvHO

    The theme is a creation using Elegant Themes – Divi

    Active Plugins:

    Admin Columns
    Cookie Notice
    Crazy Egg
    Custom Post Type UI
    Divi Supreme Pro
    Download Monitor
    FileBird
    Google Analytics Dashboard for WP
    Google Analytics for WordPress by Monsterinsights
    Header Footer Code Manager
    Hide my Site
    Lead Forensics
    Max Mega Menu
    Max Mega Menu – Pro Addon
    Media Library Filter
    Nested Pages
    Olark Live Chart
    Post Views Counter
    Redirection
    Shield
    WordPress Popular Posts
    WP Fastest Cache
    WP Fastest Cache Premium
    WP File Manager
    WP Google Fonts
    Yoast SEO

    All the latest versions at the time of posting this 🙂

    As what I didn’t show in the video was the next step that when I attempt to create the new folder called ‘old’ using the ‘New Folder’ button in the Media > Library page, with a parent of ‘Images’. The folder is created but called ‘old_1’.

    Thanks
    G

    Plugin Author Ninja Team

    (@ninjateam)

    4 years, 10 months ago

    Hi,

    We are working on it and will fix for the next version soon.
    Please stay tuned.

    Have a great day!
    Kelly

    Thread Starter azzureit

    (@azzureit)

    4 years, 10 months ago

    Thanks,

    Any idea on when this is likely to be?

    cheers

    Plugin Author Ninja Team

    (@ninjateam)

    4 years, 10 months ago

    Hi @azzureit

    Please upgrade 2.2 version, it should work as well.

    Best regards,
    Tommy

    Thread Starter azzureit

    (@azzureit)

    4 years, 10 months ago

    Hi,

    I’ve upgraded the FileBird plugin to version 3.1.1 and the issue still exists.

    Here’s a latest screen recording:

    http://somup.com/cq1Y6knN06

    Thoughts?

    Thanks
    Azzure IT

Viewing 6 replies - 1 through 6 (of 6 total)
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