Title: Missing fields on Order page
Last modified: August 29, 2022

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# Missing fields on Order page

 *  Resolved [Lethalmiko](https://wordpress.org/support/users/lethalmiko/)
 * (@lethalmiko)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/missing-fields-on-order-page/)
 * On the Orders page, there is a column called “Billing” which shows the name of
   the subscriber and the payment method they used. This comes from the “billing_name”
   and “payment_type” fields in the “pmpro_membership_orders” table.
 * Some orders despite payment being successful and membership activated do not 
   have these two fields populated which is very strange behaviour. The column on
   the orders page is empty and the database fields are also empty. I also note 
   that the “payment_transaction_id” field in the database is also empty in these
   kinds of orders. All 3 fields are empty at the same time. Every other field is
   populated as normal. I have not been able to discern any pattern as it happens
   with any membership level on any day.
 * I wrote some custom code to save the `$order` object into a text file when the“
   process” function completes but it does not save it even though the database 
   entry for the order is created.
 * Any ideas?
 * **NOTE**: The vast majority of orders (over 90%) do not have this problem.
    -  This topic was modified 3 years, 9 months ago by [Lethalmiko](https://wordpress.org/support/users/lethalmiko/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Lethalmiko](https://wordpress.org/support/users/lethalmiko/)
 * (@lethalmiko)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/missing-fields-on-order-page/#post-15962427)
 * I figured out what was happening. It was an issue with manually created orders.
   I have written some code and the problem is resolved.
 *  Plugin Support [Mary Mojisola Job](https://wordpress.org/support/users/mariaojob/)
 * (@mariaojob)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/missing-fields-on-order-page/#post-15964648)
 * Hi [@lethalmiko](https://wordpress.org/support/users/lethalmiko/),
 * Glad to read this is resolved.
 * Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Missing fields on Order page’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg)
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 * 2 replies
 * 2 participants
 * Last reply from: [Mary Mojisola Job](https://wordpress.org/support/users/mariaojob/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/missing-fields-on-order-page/#post-15964648)
 * Status: resolved