Support » Plugin: GoToWP » Missing fields in Gotowp options

  • Resolved richmilner

    (@richmilner)


    Hi,

    We have recently upgraded our version of the Goto webinar plugin to 3.0.4. When assigning webinars to products via wordpress, we now see that there is a dropdown to choose which webinar from Gotowebinar we would like to assign. This is a nice feature; in the previous version we were running, we had to copy and past the webinar reference in from GTW and paste it into the “Gotowebinar options” field.

    The dropdown is working fine when we set-up new products, but when we go into older products that were set-up before we upgraded the GTW plugin, there is nothing within “Gotowebinar options” custom field. This means that we can’t go back and edit webinars that are happening in the future, but were set-up before we updated the plugin.

    Does anyone have any ideas why this function isn’t showing up on these products?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author brandonmuth

    (@brandonmuth)

    Hi – thanks for the post! We will look into this issue today and report back with what we find. Have a great day!

    Plugin Author brandonmuth

    (@brandonmuth)

    Everything seems to be working fine on our test servers. Can you provide some more information regarding the product you are trying to edit, specifically:

    1) Have you synched the plugin with GoToWebinar in the plugin settings?
    2) Is it a simple product or is it setup as a variable?

    If you want to send FTP and WP Admin to help@gotowp.com we can take a quick look. Thanks and let us know!

    Thanks, I’ll fire an email over to you

    Plugin Author brandonmuth

    (@brandonmuth)

    Thanks for sending info. Just to reiterate here for others who may come upon this for future reference, when dealing with Variable products, the webinar options panel is located under the individual variations settings tab.

Viewing 4 replies - 1 through 4 (of 4 total)
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