Title: Missing entries Multi-Step Form
Last modified: October 29, 2018

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# Missing entries Multi-Step Form

 *  Resolved [lenamarijke](https://wordpress.org/support/users/lenamarijke/)
 * (@lenamarijke)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/missing-entries-multi-step-form-2/)
 * Dear helper,
 * we have a multi-step form plugin on our website as application form for a programme.
   However, some of the entries made by applicants haven’t gone through and are 
   not saved as entries and we don’t know why. Do we have to update or is there 
   another reason (we have version 1.2.5 and an update would be available)?
 * Thanks for helping!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/missing-entries-multi-step-form-2/#post-10853588)
 * Hi lenamarijke,
 * please update to the latest version. Maybe this resolves the problem.
    If not,
   contact us via our website so we can investigate further. The link is in the 
   description of MSF.
 * Best regards,
    Mondula Team
 *  [elisaseo5](https://wordpress.org/support/users/elisaseo5/)
 * (@elisaseo5)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/missing-entries-multi-step-form-2/#post-10918755)
 * Hi,
 * I have installed the Multi Step Plugin in my website but it is not working properly,
   many of the form fills are not arriving eventhought it is showing the thank you
   page when submited.
    My site is: [http://www.goffscurtainwalls.com](http://www.goffscurtainwalls.com)
 * Please note I have the latest version of the plugin.
 * Coudl you please review the issue?
 * Thanks
    Elisa

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Missing entries Multi-Step Form’ is closed to new replies.

 * ![](https://ps.w.org/multi-step-form/assets/icon-256x256.png?rev=1553626)
 * [Multi Step Form](https://wordpress.org/plugins/multi-step-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/multi-step-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/multi-step-form/)
 * [Active Topics](https://wordpress.org/support/plugin/multi-step-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/multi-step-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/multi-step-form/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [elisaseo5](https://wordpress.org/support/users/elisaseo5/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/missing-entries-multi-step-form-2/#post-10918755)
 * Status: resolved