Title: Missing emails?
Last modified: January 21, 2019

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# Missing emails?

 *  [lenashore](https://wordpress.org/support/users/lenashore/)
 * (@lenashore)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-emails-3/)
 * I am loving this plugin.
 * But, I have one issue. I can’t seem to get a notification when someone fills 
   out the form to submit a link. I have it sending to the admin and the user. I’ve
   tried a few different email addresses I have and checked my spam filter and haven’t
   gotten anything as the admin or the user.
 * Are there some additional email settings somewhere? Or maybe you can tell me 
   what the “From” email is going to be so I can whitelist that one?
 * Thanks for your help.
    Lena

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-emails-3/#post-11115104)
 * Is the web in question generating other kinds of e-mails? For example, is it 
   sending e-mails to the admin when comments are posted to the site. Link Library
   uses the built-in wp_mail function. If you are having trouble getting e-mails,
   I would suggest installing a plugin such as Easy WP SMTP to configure your site
   to use an external mail server. That usually provides much more reliable e-mail
   sending.
 * Many web servers will have their e-mail simply ignored by gmail or other web 
   mail services since they send e-mails that don’t look legit. Configuring a legit
   SMTP server and account usually corrects that.
 *  Thread Starter [lenashore](https://wordpress.org/support/users/lenashore/)
 * (@lenashore)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/missing-emails-3/#post-11116460)
 * Yes. Mail is delivering normally with other forms. I think that maybe a spam 
   filter is blocking it after it leaves the server.
 * Can you tell me what the “From” email is on these? Or is there a place to set
   that? I’d like to create a rule to see if it helps before I change everything
   to SMTP.
 * Thanks for the reply!
 *  Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * (@jackdewey)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/missing-emails-3/#post-11237438)
 * Sorry for lack of response on this issue. The From for the e-mail will be your
   site admin account. Same as the comment e-mails or any other e-mails you receive
   from your site. This is why I asked if you were getting these other e-mails.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing emails?’ is closed to new replies.

 * ![](https://ps.w.org/link-library/assets/icon-256x256.jpg?rev=971117)
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 * 3 replies
 * 2 participants
 * Last reply from: [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/missing-emails-3/#post-11237438)
 * Status: not resolved