Support » Plugin: WP Broadbean » Missing Details

  • Resolved marinafatbuzz

    (@marinafatbuzz)



    Hi,

    we have your plugin in one of our website’s clients but we are dealing with some issues the last months.

    The most important is that not all the information from the Broadbean is on the Job posts. To be more specific, we can see only the job description without the job reference, salary, etc. Hence, the users cannot apply for the jobs via our website.

    I would appreciate it if you reply me as soon as possible because it is very important and I cannot find anything online.

    Thank you very much.

    Best wishes,
    Marina

    The page I need help with: [log in to see the link]

Viewing 14 replies - 16 through 29 (of 29 total)
  • Plugin Author Mark Wilkinson

    (@wpmarkuk)

    Could you also get a copy of the XML that is being sent through so that I can take a look at that please?

    marinafatbuzz

    (@marinafatbuzz)

    Sure it’s here: https://we.tl/llY8WUFAeU

    Plugin Author Mark Wilkinson

    (@wpmarkuk)

    One thing I can see from that XML is that the <job_description> field value is not wrapped in <![CDATA[value here]]>. It should be really.

    marinafatbuzz

    (@marinafatbuzz)

    Hello Mark,

    do you think that for this reason, the other details won’t show up?

    We will contact AdCourier to see if they can change the XML file, but I can see that in the majority of the Jobs the Description is shown; it’s the Job Reference, the Job Type, etc that we cannot see.

    Thank you

    Plugin Author Mark Wilkinson

    (@wpmarkuk)

    I am not entirely sure, but just trying to fix one thing at a time to find the issue.

    marinafatbuzz

    (@marinafatbuzz)

    Ok.

    I have contacted AdCourier to check what is going on with the XML file and I will let you know as soon as they reply.

    marinafatbuzz

    (@marinafatbuzz)

    The response from AdCourier is the above: “I have looked at this feed and no changed have been made since 2015 when we made a small change to the ‘advertise for’ field.”

    Plugin Author Mark Wilkinson

    (@wpmarkuk)

    Has anything changed on the website side of things? Changes in hosting or server for example, addition of plugins perhaps?

    Also is there anything in your server error logs such as PHP error logs?

    marinafatbuzz

    (@marinafatbuzz)

    Hello Mark,

    We have not change any settings or on the server (since we provide the hosting). However, I read the error log and we have warnings every day!

    From the Error Log I see a warning: PHP Warning: implode(): Invalid arguments passed in /home/website_name/public_html/wp-content/themes/theme_name/single-wpbb_job.php on line 20

    this line includes the code below: echo ‘<p class=”job-meta”><span>Job Division</span>’ . implode( ‘, ‘, $industry_term_names ) . ‘</p>’;

    But it has not been changed since we created the website;

    Hello Mark,

    do you have any thoughts on that? I have to say that it is very important to find a solution as soon as possible since the website does not have any correct job posts.

    Thank you.

    Plugin Author Mark Wilkinson

    (@wpmarkuk)

    All I can suggest without some paid support here is to start debugging the inbox.php spitting out some of the variables to try and work out where the code is breaking.

    This would give you an idea then of the problem.

    Ok,

    I have debugged the inbox.php file and I found the issue there!

    thank you!

    Plugin Author Mark Wilkinson

    (@wpmarkuk)

    I would be super useful for others if you could post the solution here please.

    Hi,

    they do not need the answer since the problem was with the custom inbox.php file (in wpbb folder) that my company’s previous developer had developed. That was the reason I did not say anything else.

    Basically what I did was to ignore that file and use the default one! Since I was not familiar with the site I did not think to do that sooner; however, the PHP warning for line 20 is still there – but since the plugin works I do not pay attention to that.

Viewing 14 replies - 16 through 29 (of 29 total)
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