WooCommerce - excelling eCommerce
Missing data (1 post)

  1. spellinguk
    Posted 1 year ago #

    Hi, yesterday data seemed to have disappeared from my site (www.spellzoo.co.uk) I am using WooCommerce 2.0.20 with the Canvas theme, and have had no problems until yesterday.

    The missing data seems to be everything I put on the site in January, including pages, products and testimonials. The WooCommerce data on the dashboard is incomplete, showing only one order in January.

    I used the automated restore procedure from the Vaultpress dashboard to try and restore the site to the most recent back-up point (then when that failed, tried it to a point two days earlier). The missing data seems to be there in the tables, but is not showing up on the site.

    I de-activated the plug-ins and re-activated them plus changed the theme, but nothing worked.

    I really hope someone can help urgently, as my products are downloads, so links used in orders will be broken if I have to re-upload the files. Thanks


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