Title: Missing Dashborad, have admin bar
Last modified: April 17, 2020

---

# Missing Dashborad, have admin bar

 *  [cutrano](https://wordpress.org/support/users/cutrano/)
 * (@cutrano)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/)
 * Hi team…
    I have an issue with a client’s site. They are able to logon through
   wp-admin but they never get the dashboard. The black admin bar is at the top 
   but no dashboard.
 * At first I thought it sounded like they had lost admin rights but I checked the
   wp_capabilities row and they are listed as a:1:{s:13″administrator”; b1;}
 * I replaced the wordpress core files to see if that would help but it didn’t I
   don’t know what else to do. can anyone assist please

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Nigel M Rodgers](https://wordpress.org/support/users/rodgersnigel/)
 * (@rodgersnigel)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12687602)
 * Here are some things you could try:
    - As always, backup.
    - Disable all plugins by renaming the plugins directory. If this works then 
      a plugin is causing the issue
    - Alternatively, create a new admin user via the database or using a plugin/
      PHP script like the following one: [https://wpscholar.com/blog/add-wordpress-admin-user-via-php/](https://wpscholar.com/blog/add-wordpress-admin-user-via-php/)
    - Temporarily zip/compress the active theme directory and delete the unzipped
      directory to disable the theme
    - Just to be safe, scan the site on [http://sitecheck.sucuri.net/](http://sitecheck.sucuri.net/)
 *  Thread Starter [cutrano](https://wordpress.org/support/users/cutrano/)
 * (@cutrano)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12687763)
 * Unfortunately none of this works. Thanks though Nigel.
 * Someone has to have experienced this problem before.
 *  [Nigel M Rodgers](https://wordpress.org/support/users/rodgersnigel/)
 * (@rodgersnigel)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12688816)
 * I’m stumped. Just shooting in the dark now.
 * Are there any php files inside the wp-content directory. “they’ll be at the same
   level as the plugins and themes directory. are there any other files inside the
   mu-plugins directory (besides the one you created which should be deleted).
 * Edit: Also verify that in the root directory in the file wp-config.php WP_DEBUG
   is set to true.
    -  This reply was modified 6 years ago by [Nigel M Rodgers](https://wordpress.org/support/users/rodgersnigel/).
 *  Thread Starter [cutrano](https://wordpress.org/support/users/cutrano/)
 * (@cutrano)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12688934)
 * I’m stumped too…
 * All said and done this is what I’ve done with no results
 * Verified administrator role in wp_capabilities
    Restored db and pointed to restored
   DB Restored WP Admin and WP Includes Set a different them in Database Renamed
   plugins folder (to disable) Enabled DEBUG…disabled plugins that had notices
 * It’s like it just redirects me after /wp-admin logon to the website homepage 
   with the admin bar at the top and NO options to do anything
 *  [Nigel M Rodgers](https://wordpress.org/support/users/rodgersnigel/)
 * (@rodgersnigel)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12689154)
 * In the above list, you did not mention creating a new admin user.
 * Edit: Please also confirm that user_id in wp_user_meta matches the user_id in
   wp_users. Screenshots showing the above two as well as wp_capabilities would 
   be helpful. You may block out private information.
    -  This reply was modified 6 years ago by [Nigel M Rodgers](https://wordpress.org/support/users/rodgersnigel/).
 *  Thread Starter [cutrano](https://wordpress.org/support/users/cutrano/)
 * (@cutrano)
 * [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12690331)
 * I created a new admin user as well.
 * ActuallY I just finished a complete restore of the system from a few weeks ago.
   I got the dashboard back for the client.
 * They are running twenty ten theme I told them to upgrade the last time I worked
   on the site but they haven’t and well….you know the rest.
 * Thanks for hanging in there with me Nigel…
 * Glad this one ended…I hate chasing stuff like this.
 * Take care my friend 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Missing Dashborad, have admin bar’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [cutrano](https://wordpress.org/support/users/cutrano/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/missing-dashborad-have-admin-bar/#post-12690331)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics