Missing Conversion

  • Resolved Emmanuel

    (@edubuc)


    6 years, 8 months ago

    Hi,

    I got a problem : it seems Google Analytic don’t register all the conversions that happens on my website.

    * Yesterday (8/8) 4 conversions happened but only one was registered by GA
    * The day before (8/7) 4 conversions happened but this time only 2 were recorded

    Etc.

    I use stripe, do you know why this is happening?

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    6 years, 8 months ago

    Hi,

    Thank you for contacting us!

    We did a quick look of your store & found that our plugin is working well up to checkout page. However, we are unable to test the “thank you” page due to payment method.

    We request you to share view level access of your analytics account at analytics2(at)tatvic(dot)com so we can troubleshoot the issue.

    Hope to hear you soon!

    Thanks & Regards!

    Thread Starter Emmanuel

    (@edubuc)

    6 years, 8 months ago

    Hi,

    We just gave you the view access

    Plugin Author Conversios

    (@tatvic)

    6 years, 8 months ago

    Hi,

    Thank you for sharing access!

    We request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

    Hope to hear you soon!

    Thanks & Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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