Support » Fixing WordPress » Missing Comment Information On Dashboard Side

  • EllieDi


    I updated Jetpack when it prompted me to on Tuesday morning, and afterwards, I found that I’m having trouble with comments on the dashboard side. 98% of the comments after that update don’t have a title next to them, the “approve” bar doesn’t appear underneath, and clicking the # takes me back to the comments page rather than to the post itself. To get those comments out of moderation, I have to go to the Intense Debate moderation page (yes, I’m using ID) and do it there. The other 2% of comments appear as usual and I can moderate them just like I always could. I can’t see a difference between the few comments that work normally and the ones that aren’t registering.

    You can see a picture of the problem here:

    I tried deactivating Jetpack, logging out of the dashboard, and clearing the cache, then reactivating it, but nothing changed. I also updated Intense Debate five minutes ago, and still nothing has changed.

    Any help or insight would be appreciated!

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