Title: Missing Attributes menu Last modified: December 4, 2020 --- # Missing Attributes menu * Resolved [coulombaudtim](https://wordpress.org/support/users/coulombaudtim/) * (@coulombaudtim) * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-attributes-menu/) * I have a small mystery right now trying to add attributes to my products to allow for things like Brand or GTIN. * I have added the Brand and GTIN attributes in the Attributes setting section BUT I can’t see the “Attributes” tab on my product view. * So, I can set up a new custom attribute, but I can’t then go to a product and then set a value for that attribute on a product. * Unsure how best to show screenshots but: [https://ibb.co/tm1JWwf](https://ibb.co/tm1JWwf) [https://ibb.co/MSfyH1Y](https://ibb.co/MSfyH1Y) * I’ve updated to the latest WooCommerce. Browser – Chrome – Version 87.0.4280.88( Official Build) (64-bit) OS – Windows 10 Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-attributes-menu/#post-13746432) * Hi there! * Did this behavior start after adding some plugins/theme or any updates? * Can you please share your current System Status Report? You can get it by navigating to the `WooCommerce / Status` section of your site. Once there, click on the ` Get system report` button and then copy it by clicking on the `Copy for support` button. Then paste it here in a comment. * Thread Starter [coulombaudtim](https://wordpress.org/support/users/coulombaudtim/) * (@coulombaudtim) * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-attributes-menu/#post-13746445) * I’ve only just started working on the site. It was set up by a 3rd party. So, I can’t be sure when the behaviour started, * ``` ### WordPress Environment ### WordPress address (URL): https://coulombaud.com/wine Site address (URL): https://coulombaud.com WC Version: 4.7.1 REST API Version: ✔ 4.7.1 WC Blocks Version: ✔ 3.6.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ❌ Inactive 1.6.3 Log Directory Writable: ✔ WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.11 PHP Post Max Size: 25 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.72.0 OpenSSL/1.1.1h SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.36-MariaDB Max Upload Size: 25 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.7.1 WC Database Prefix: oli_ Total Database Size: 9.77MB Database Data Size: 7.96MB Database Index 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attachment: 227 nav_menu_item: 11 oembed_cache: 1 page: 17 post: 7 product: 7 revision: 207 seedprod: 1 shop_order: 5 tt_font_control: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (33) ### Admin Menu Post List: by Eliot Akira – 2.0.6 iThemes Security: by iThemes – 7.9.0 Classic Editor: by WordPress Contributors – 1.6 Clean Image Filenames: by Upperdog – 1.3 Disable Comments: by WPDeveloper – 1.11.0 Disable WooCommerce Bloat: by ospiotr – 2.4 Easy Google Fonts: by Titanium Themes – 1.4.4 Font Awesome: by Font Awesome – 4.0.0-rc21 Site Kit by Google: by Google – 1.21.0 Hide Admin Bar From Non-admins: by Stranger Studios – 1.0 Imsanity: by Exactly WWW – 2.6.0 JC Submenu: by James Collings – 0.9.1 Justified Image Grid: by Belcovio – 4.0.1 Link View: by mibuthu – 0.7.3 Master Slider: by averta – 3.6.4 Members: by MemberPress – 3.1.3 Menu Social Icons: by Paul Clark – 1.3.10 Require Featured Image: by Press Up – 1.5.0 Show Hide Author: by Marios Alexandrou – 2.3 Responsive Videos by Angie Makes: by Chris Baldelomar – 1.11 Widget Logic: by WPChef – 5.10.4 Product Feed PRO for WooCommerce: by AdTribes.io – 9.2.2 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce Grid / List toggle: by jameskoster – 1.2.1 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.9.6 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce My Account Widget: by PEP – 0.6.6 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.1 WooCommerce - ShipStation Integration: by WooCommerce – 4.1.39 (update to version 4.1.40 is available) – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce: by Automattic – 4.7.1 Yoast SEO: by Team Yoast – 15.2.1 – Installed version not tested with active version of WooCommerce 4.7.1 WP Google Maps: by WP Google Maps – 8.0.27 WPFront Scroll Top: by Syam Mohan – 2.0.2 WPUpper Share Buttons: by Victor Freitas – 3.42 ### Inactive Plugins (15) ### Advanced WordPress Backgrounds: by nK – 1.7.0 AfterShip - WooCommerce Tracking: by AfterShip – 1.10.0 – Installed version not tested with active version of WooCommerce 4.7.1 Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.4.3 – Installed version not tested with active version of WooCommerce 4.7.1 Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.0.8.5 FESLIDER - Featured Slider: by Haris Ainur Rozak – 1.2 Image Widget: by Modern Tribe Inc. – 4.4.7 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1 MouseWheel Smooth Scroll: by KubiQ – 5.5 Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10 WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.7.1 WordPress phpinfo(): by Chris Flannagan – 16.3 WP GDPR Compliance: by Van Ons – 1.5.4 WP WooCommerce Mailchimp: by Saint Systems – 2.3.12 – Installed version not tested with active version of WooCommerce 4.7.1 YITH Desktop Notifications for WooCommerce: by YITH – 1.2.17 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #324 - /shop/ Basket: #325 - /basket/ Checkout: #326 - /checkout/ My account: #327 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Coulombaud Version: 1.0.0 Author URL: http://olimax.com Child Theme: ✔ Parent Theme Name: Twenty Seventeen Parent Theme Version: 2.4 Parent Theme Author URL: https://en-gb.wordpress.org/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 5 Oldest: 2020-11-09 16:14:14 +0000 Newest: 2020-12-04 15:44:55 +0000 ``` - This reply was modified 5 years, 5 months ago by [coulombaudtim](https://wordpress.org/support/users/coulombaudtim/). * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [5 years, 5 months ago](https://wordpress.org/support/topic/missing-attributes-menu/#post-13746687) * Thanks for sharing! * This might be caused by other plugins hiding those fields for some reason, or it was [removed via custom codes](https://docs.woocommerce.com/document/editing-product-data-tabs/). * **To rule out the plugin conflict:** * Please, try disabling all non-Woo-related plugins and check the issue again. If it works after deactivating all plugins except WooCommerce, enable the plugins one by one while testing after each activation and see which one is causing the issue. * You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. * It’s also possible to do it using the free WP Staging plugin. Link: [https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/) * More about conflict testing here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * [Jess – a11n](https://wordpress.org/support/users/jlundie/) * (@jlundie) * [5 years, 4 months ago](https://wordpress.org/support/topic/missing-attributes-menu/#post-13789567) * Hi [@coulombaudtim](https://wordpress.org/support/users/coulombaudtim/), * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread 🙂 * Cheers! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Missing Attributes menu’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 3 participants * Last reply from: [Jess – a11n](https://wordpress.org/support/users/jlundie/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/missing-attributes-menu/#post-13789567) * Status: resolved