Missing arrows with Minamaze

  • Resolved jlb30504

    (@jlb30504)


    7 years, 1 month ago

    I am working on a new web site with the Minamaze template. The next and previous arrows on the slider and the >> arrows on the More buttons don’t display properly. They seem to come and go. Updates to plugins seem to make them work for a while but then they go away later. I haven’t been able to pin the behavior to a specific plugin. It seems to be a Minamaze issue. The test web site is http://bb.30504.com.

    • This topic was modified 7 years, 1 month ago by jlb30504.
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  • TUT Support

    (@phpexpert21)

    7 years, 1 month ago

    Hello jlb30504,

    This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

    Checking for Plugin conflict

    All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

    1-Deactivate all of your plugins (except the Page Builder if installed).

    2-Now check to see if this has resolved any issues you’re experiencing.

    3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

    4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

    Please reply with the name of the conflicting plugin so we can look into a potential patch.

    If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.

    Regards,

    Manoj

    Thread Starter jlb30504

    (@jlb30504)

    7 years, 1 month ago

    Thanks for the suggestions. I should have mentioned that I had checked the plugins already and it was not a plugin issue. Just this morning, I realized that it seems to be an issue with my installing in a sub-directory for development purposes. The arrows show if I browse to http://www.30504.com/bb but do not show when I browse to bb.30504.com. I think it will work fine when I go to the production site without the subdirectory. It is weird that it only affected that one little thing.

    • This reply was modified 7 years, 1 month ago by jlb30504.
Viewing 2 replies - 1 through 2 (of 2 total)
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