Support » Fixing WordPress » Missing Amazon Images

  • Hi, I’m using WordPress.com and setup with amazon images wordpress suggested I try this forum.

    The Amazon images sporadically blank out – nothing appears in that row. When I added a background, it was completely blank. When I reload, it may/ may not appear – it’s not consistent.

    What can I do to get the images to load all the time? Did I hit a limit?

    I formatted a large table with 3 products per row (I had 4 and thought that may have been my issue, so I changed the table to 3. At first I had several tables to break it up, but I changed to one large table – both designs have the same issue. It’s inconsistent and unreliable…

    Oh and it loads very slowly too..

    Here are 2 of my site pages
    https://professionalshealthconnection.com/activewear-for-women/

    (see Meal Prep)
    https://professionalshealthconnection.com/best-home-exercise-equipment/reading-of-the-month/

    From Support at WordPress: here is the document from wordpress when they replicate the issue..
    the Amazon shortcode is not loading the proper product, and I’m afraid this is not something we can test from our end without some help from the plugin developers. For example, when I first visited your page, a lot of the images were missing:

    the Amazon shortcode is not loading the proper product, and I’m afraid this is not something we can test from our end without some help from the plugin developers. For example, when I first visited your page, a lot of the images were missing:

    http://cld.wthms.co/9ENFaA

    On the second time, however, they appeared:
    http://cld.wthms.co/6EOJm2

    The page I need help with: [log in to see the link]

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  • Hello Joan,

    It appears you’re using the Amazon Associates Link Builder plugin.

    I know it must be frustrating to be tossed about from one place to another, but as the WordPress.com support staff mentioned, this is something that, in all likelihood, you’re going to need help from Amazon, developers of the plugin, to fix.

    So I’ll advise you re-post your issue in the Amazon Associates Link Builder plugin’s dedicated support forum available here: https://wordpress.org/support/plugin/amazon-associates-link-builder.

    That said, it appears several other people are have posted about similar or some other issue without getting any attention from the Amazon staff that built the plugin. That’s unfortunate, for such a mega-corporation.

    Good luck! That’s, unfortunately, all I can say 🙂

Viewing 1 replies (of 1 total)
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