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Missing Add to cart, quantity count arrows on product page (17 posts)

  1. chilltalk
    Member
    Posted 1 year ago #

    Hi there,
    After I updated wordpress, woocommerce and minicorp theme to the latest version, the + and – arrows and Add to cart buttons are gone from my product page. Also product gallery lightbox is not working anymore. No products with Variations can be added to shopping cart. Would you please see if you can help me to located this problem asap?
    I also notice an error message from woocommerce:
    SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
    Will this be the cause?

    Appreciated,

    http://wordpress.org/plugins/woocommerce/

  2. Andrew
    Forum moderator
    Posted 1 year ago #

    Could you link your site?

    Regarding your SOAP message you need to contact your hosting providers.

  3. chilltalk
    Member
    Posted 1 year ago #

    here's one of the product with variation
    http://www.chilltalk.ca/product/piggybrawl-baseball-tee-navy/

    thanks and messaged!

  4. Andrew
    Forum moderator
    Posted 1 year ago #

    Looks like key JavaScript files are not being loaded into your site.
    Can you try deactivating all (other) plugins and switching to the default TwentyTwelve/Thirteen theme to see whether the issue persists?

  5. chilltalk
    Member
    Posted 1 year ago #

    after applying all of the steps above, when i click on a product it doesn't come up at all

  6. Andrew
    Forum moderator
    Posted 1 year ago #

    Sorry I edited my post to say all "(other)" plugins - Apart from WooCommerce

  7. chilltalk
    Member
    Posted 1 year ago #

    yup, got that too, only woocommerce is on

  8. Andrew
    Forum moderator
    Posted 1 year ago #

    I don't know why that's caused such a problem.
    Instead can you reactivate your theme but keep allother plugins deactivated?

  9. chilltalk
    Member
    Posted 1 year ago #

    done.
    the only other changes i made was added a virtal downloadable product.

  10. Andrew
    Forum moderator
    Posted 1 year ago #

    Where did you make that change?

  11. chilltalk
    Member
    Posted 1 year ago #

    from Product, duplicated one of the simple product and then update the product info.
    couldn't remember if this problem occur before of after that virtual product was created...

  12. Andrew
    Forum moderator
    Posted 1 year ago #

    That sounds fine, I was asking because I want to advise you to reinstall WooCommerce and didn't want you to lose any changes you made to the plugin's files. Did you make any changes to the plugin's files?

  13. chilltalk
    Member
    Posted 1 year ago #

    i only edited couple error message strings a while back so i guess shouldn't be a problem. will i lose all the current settings? or how to reinstall it correctly?

  14. Andrew
    Forum moderator
    Posted 1 year ago #

    I think if you uninstall the WooCommerce plugin through the dashboard do you lose your settings, because there's an option to remove all things related to WooCommerce.

    I've updated WooCommerce before by just downloading the .zip file, unzipping it and extracting the "woocommerce" folder. Then copying that "woocommerce" folder into my "wp-content/plugins" folder, overwriting the current woocommerce folder.
    You could do this to reinstall the plugin.

    However
    Please take a backup of your database as I assume you'll be doing this on the live site and not a separate testing site(?).
    http://codex.wordpress.org/WordPress_Backups#Database_Backup_Instructions

  15. chilltalk
    Member
    Posted 1 year ago #

    ok will do. thank you very much and i will post the result later. cheers

  16. chilltalk
    Member
    Posted 1 year ago #

    thank you very much Andrew! all problems solved now i just need to reactivate the other plugins one by one...

  17. redsundesign
    Member
    Posted 1 year ago #

    Have been developing a completely hand-built theme and hit the missing "quantity" field and "add to cart" button hitch as well.

    I was deregistering jQuery in functions.php and enqueue-ing a very slightly older version.

    Removing this from functions.php and just allowing WordPress to insert jQuery and the jQuery no-conflict mode in its default way solved the problem (I also then had to replace any '$' with 'jQuery' in my own scripts).

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