Missing Add Buttons (and other fields)

  • tentoes

    (@tentoes)


    13 years, 7 months ago

    Hello,
    I am missing chunks from my back office. For example…although I added a few categories, there is no add category info on the Categories page, nor can I add a category from the posts page (there is a link, but it doesn’t “do” anything). Also, no Add User button.

    Some other information that might be helpful…

    – no plugins installed
    – using Woo Themes “Busy Bee” theme (but the problem was there before I installed and activated the theme)
    – my site is http://www.tentoes.com.au/dev

    Can anyone help?

    Thank you!

    Rachel

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    13 years, 7 months ago

    It’s possible that your account lost admin privileges for some reason.

    Access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to a:1:{s:13:"administrator";b:1;}

    Thread Starter tentoes

    (@tentoes)

    13 years, 7 months ago

    Hi James,

    Thanks for your help. I followed your instructions and…Still nothing. 🙁

    Any other thoughts?

    Rachel

    Thread Starter tentoes

    (@tentoes)

    13 years, 7 months ago

    Actually…I can now add categories from a post (but still not from the Categories screen).

    And a second issue has reared it’s head:

    When I add a post I am taken to an error page:

    Safari can’t open the page “http://tentoes.com.au/dev/wp-admin/post.php” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

    The post is added, though.

    Thread Starter tentoes

    (@tentoes)

    13 years, 7 months ago

    Ahem…I added two new categories from the Add New Post screen…now it won’t let me do it any more. 🙁

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    13 years, 7 months ago

    That sounds like you may be having some intermittent server issues. I recommend contacting your hosting provider.

    Thread Starter tentoes

    (@tentoes)

    13 years, 7 months ago

    Thanks – I will call them about the error.

    Any further thoughts on the missing buttons and fields in my back office?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    13 years, 7 months ago

    Probably the result of the connection dropping before the interface loads completely.

Viewing 7 replies - 1 through 7 (of 7 total)
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