Support » Fixing WordPress » Missing a temporary folder

  • Resolved pulsewebdesigns

    (@pulsewebdesigns)


    It seems like a million people had this problem already, and some of them were able to fix it and others couldn’t. This just hit me today and I didn’t have this problem before. I’ve been running WP for 2 mos with no issues prior. Here’s where I’m at…

    I cannot install new plugins or upload new media. I get the very general error “Missing a temporary folder.”

    I have tried to rectify this by creating a new temp folder called “tmp” in my root directory and pointing the php5.ini file to it. I believe (but I could be wrong) that I successfully attemted this because phpinfo() tells me:

    Loaded Configuration File: /home/content/j/r/o/jroodman/html/php5.ini
    _ENV[“TMPDIR”] /var/chroot/home/content/j/r/o/jroodman/tmp

    Any idea what might be causing this or can anyone figure out a solution? I’d be very grateful. Thank you for your time.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Check out phpinfo()’s value for

    upload_tmp_dir

    and see if that directory has the correct writable permission.

    Permissions for that folder are 775. Even when I set it to 777 I still get the same error.

    Digging further into this… I used the following script

    <?php
    var_dump(ini_get(‘upload_tmp_dir’));
    ?>

    and the script returns “bool(false)” Theoretically that means upload_tmp_dir has no value? How is that possible considering that phpinfo() tells me there is a set tempdir?

    pulsewebdesigns

    (@pulsewebdesigns)

    In case anyone encounters this issue, it’s definitely something to do with a PHP setting on the server and has nothing to do with WordPress itself. I was hosting on GoDaddy (who offered zero support on this issue) and I managed to solve my problem by changing hosting providers (shameless plug coming) to Hostgator who even offered to migrate my site for me at no charge.

    esmi

    (@esmi)

    Forum Moderator

    We do keep telling people this but they frequently don’t seem to believe us. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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