[resolved] Missing a temporary folder (6 posts)

  1. pulsewebdesigns
    Posted 2 years ago #

    It seems like a million people had this problem already, and some of them were able to fix it and others couldn't. This just hit me today and I didn't have this problem before. I've been running WP for 2 mos with no issues prior. Here's where I'm at...

    I cannot install new plugins or upload new media. I get the very general error "Missing a temporary folder."

    I have tried to rectify this by creating a new temp folder called "tmp" in my root directory and pointing the php5.ini file to it. I believe (but I could be wrong) that I successfully attemted this because phpinfo() tells me:

    Loaded Configuration File: /home/content/j/r/o/jroodman/html/php5.ini
    _ENV["TMPDIR"] /var/chroot/home/content/j/r/o/jroodman/tmp

    Any idea what might be causing this or can anyone figure out a solution? I'd be very grateful. Thank you for your time.

  2. David Choi
    Posted 2 years ago #

    Check out phpinfo()'s value for


    and see if that directory has the correct writable permission.

  3. pulsewebdesigns
    Posted 2 years ago #

    Permissions for that folder are 775. Even when I set it to 777 I still get the same error.

  4. pulsewebdesigns
    Posted 2 years ago #

    Digging further into this... I used the following script


    and the script returns "bool(false)" Theoretically that means upload_tmp_dir has no value? How is that possible considering that phpinfo() tells me there is a set tempdir?

  5. pulsewebdesigns
    Posted 2 years ago #

    In case anyone encounters this issue, it's definitely something to do with a PHP setting on the server and has nothing to do with WordPress itself. I was hosting on GoDaddy (who offered zero support on this issue) and I managed to solve my problem by changing hosting providers (shameless plug coming) to Hostgator who even offered to migrate my site for me at no charge.

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    We do keep telling people this but they frequently don't seem to believe us. :-)

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