Support » Fixing WordPress » Missing a lot of content on website after restoring backup

  • Hi, Our Hosting provider erased our files & DB’s. We have since imported a backup of files & DB’s from December 2018 to a new VPS but the majority of images are not displaying in the woocommerce store, Product details seem to be ok.

    We are also missing:
    – Missing Roughly 50 categories that were linked to the 6500+ products set up as ‘Brands’.
    – Missing all customer orders from 2018.

    Are we missing a link in a table in the database maybe?

    * Our Disk Usage on our VPS is now at 44.48 GB / ∞ after importing the backup from December, which is a similar amount to what it was when product images were displaying, which leads me to assume that the images are still in the database.

    I am currently uploading various previous backed up DB’s to test but wondered if anyone had any tips or have seen this before?

    Thanks in advance,
    Rob

    • This topic was modified 4 months, 1 week ago by  robfaulk3.
    • This topic was modified 4 months, 1 week ago by  robfaulk3.
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