@cwgservices My first reaction is to say that this “bait-and-switch” review is 100% incorrect and misleading. Please back up that claim with any evidence at all.
We go over-the-top to make it clear at every possible point in the product description that WooCommerce is part of the Pro plugin.
If we’ve missed somewhere please let us know, but we try really hard to avoid situations like this.
Right at the very top of the MetaSlider product description we have an area called “Introducing MetaSlider Pro” where we list the Pro features including WooCommerce integration.
Then as you go on down the page, every time we mention a Pro feature, it is marked clearly and unambiguously.
At least that’s our intent and what we believe we’ve achieved.
You think differently? If you’re making accusations like these, please tell us where we’ve erred …
I marked up a screenshot showing several places where you imply that the product slider is part of the free version. Upon extremely close re-reading of the entire description, I do see that you mention the restriction, but it’s carefully hidden in the hope that people will purchase the pro version after they find out the free one is inadequate to their needs. My review stands as written unless you update your description to make it clear.
@cwgservices Sorry, I don’t see a screenshot. Could you re-send it, please?
And please can I ask you nicely to stop making more accusations about hiding things on purpose? You run a small company in Florida. We’re also a small company also right here in Florida. We’re honest people and genuinely try hard to do a fair job of explaining the product clearly and truthfully.
@cwgservices Can I bump this a day later, please.
Can you send your screenshot so we can see the issue you’re raising?
@stevejburge, I edited the review since you have convinced me the issues with the description are not intentional. I can’t judge the quality of the plugin, only its usefulness for me, so I didn’t change the rating, but I updated the title and content.
The screenshot is at https://www.awesomescreenshot.com/image/55839092?key=44bcc8a06a726068f3f6b7ffcc7275f3
If the link disappears when I submit, I don’t know how to get it to you 😉
@cwgservices Thanks for sharing that screenshot.
At least from my view point as a small developer trying to hard to get this right, giving 1 star for that is an incredibly harsh reading of the text. You could probably split hairs like this for every plugin in WordPress.
But we’re open to feedback and willing to make changes.
If we update the description, will you consider removing this review or replacing it with an actual review of the plugin, please?
@cwgservices I’ve followed your screenshot and made all the requested changes.
Now, will you remove this review or replace it with an actual review of the plugin, please?
- You know we didn’t try to confuse you deliberately.
- You know we’re responsive to fixing things if someone points out a possible problem.
- Your review ignores the places where we clearly state that WooCommerce integration is in the Pro version: https://imgur.com/a/wRUrmg2
What more do we have to do to get this review corrected, please?
Hi @cwgservices. One final follow-up on this, please. Will you consider fixing or removing this review, please?
You’ve removed a lot of the original inaccuracies, but the overall inaccuracy remains. It’s not a review of the plugin. It’s a mis-reading of this description.
