misleading bait tactics
-
You can download the “free” version and backup with the free version very easily. But you can never use or test any backup you make without paying for it. They give you the impression you can restore a backup from a file import then lie about the server not allowing files that size and needing to either use They continue to say its a server restriction. I’m a Systems engineer and I built the server. There is no restriction on the server, no other plugin or app has the issue, but amazingly their backup plugin has the issue, yet its not their plugin… its the server. Eventually the support person admitted there is no way to do this for free.
They are just preying on people to install the app and then be desperate to restore data and hence pay them. There are better cheaper plugins from better companies with much better business practises. The plugin might be very good, but the company is awful with this kind of misleading business practises.
You must be logged in to reply to this review.