Misleading and Frustrating Experience with WooPayments

  • gessato

    (@gessato)


    6 months, 3 weeks ago

    I signed up for WooPayments expecting daily payouts as promised, but that’s not what happened. They withheld payouts and blamed it on “internal protocols” without clear communication or transparency. This wasn’t disclosed upfront, and their vague explanations feel murky at best. If I’d known this earlier, I would’ve gone with a different provider. I’m looking to switch to another payment gateway and sharing my experience so others don’t make the same mistake.

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  • Plugin Support Aashik P – a11n

    (@aashik)

    6 months, 3 weeks ago

    Hi there!

    Thank you for sharing your concerns about your experience with WooPayments.

    I found the support interaction you had with us (for internal ref: 9190795-zen). One of my colleagues already confirmed with you that the schedule will be revisited in a couple of weeks if necessary. They also confirmed with you that we will share your feedback internally.

    Should you wish to continue using WooPayments, we’re happy to answer any follow-up questions you have about the extension on that support thread.

Viewing 1 replies (of 1 total)
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