Title: Misc Issues & Questions
Last modified: August 31, 2016

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# Misc Issues & Questions

 *  [rupertli](https://wordpress.org/support/users/rupertli/)
 * (@rupertli)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/misc-issues-questions/)
 * Hello!
 * We’re just getting started with the plugin with the paid Paypal add-on and we
   have some questions.
 * 1. We noticed COUNTRY (if not US) and STATE do not properly come over from the
   User’s information into the invoice that they view online. Are there plans to
   correct this?
 * 2. Is there a reason that the Billing Information on the Invoice are in the order
   that they are (STATE after COUNTRY)?
 * 3. Currently the price of the invoiced items are cut off (the box just doesn’t
   seem big enough on the form), can that be fixed in upcoming updates?
 * 4. We use Stamps.com (the WooCommerce Stamps XML Paid Extension) that pulls all
   of our orders in for shipping. All of our invoices only come in with the name
   only (no address fields) even though the User Account has all those fields filled
   in. Is there an easy way to remedy this?
 * 5. Since the invoice only shows the Customer the Billing Address fields, are 
   there merge tokens we can use to display the SHIPPING ADDRESS in the customer
   emails (i.e. New Invoice Email)? If so, could you tell me what those are so I
   can add them? Many of our customers have different billing/shipping addresses
   so it would be nice to reassure them that we have their correct shipping address
   on file.
 * 6. How do we add COMPANY to the customer facing invoice? I’ve downloaded the 
   WP-CRM plugin in an attempt to try to bring that field over, however in a staging
   environment, I’m unable to view the invoice as the customer does. What do you
   suggest?
 * 7. Is there anyway to import orders that we have processed in our prior system?
 * Thank you for your time, I look forward to your responses. 🙂
 * Lisa
 * [https://wordpress.org/plugins/wp-invoice/](https://wordpress.org/plugins/wp-invoice/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/misc-issues-questions/#post-7345812)
 * Hello.
 * Sorry for the delay.
 * 1. Yes, we are planning to improve dropdown fields pulling.
 * 2. Thank you for pointing. That can be changed.
 * 3. It seems that depends on your theme.
    You can also use Unified page template–
   [http://joxi.ru/zANDL81ul0019m](http://joxi.ru/zANDL81ul0019m)
 * 4.Unfortunately, no. Can you explain why it is so important for you to do not
   store this information?
 * 5. You can add any custom attribute to your invoices using wp-crm plugin.
    [http://joxi.ru/vAW3x0GUkLLR4A.jpg](http://joxi.ru/vAW3x0GUkLLR4A.jpg)
 * 6. There is free add-on Business Locations for WP-Invoice plugin
    [https://www.usabilitydynamics.com/product/wp-invoice-business-locations](https://www.usabilitydynamics.com/product/wp-invoice-business-locations)
 * 7. Can you clarify this questions please. Do you need your receipts from UD?
 * Regards and Thank you for your patience.

Viewing 1 replies (of 1 total)

The topic ‘Misc Issues & Questions’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg)
 * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-invoice/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-invoice/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-invoice/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-invoice/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-invoice/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/misc-issues-questions/#post-7345812)
 * Status: not resolved