Title: Minimum Load Time – Not working
Last modified: October 8, 2019

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# Minimum Load Time – Not working

 *  Resolved [lexreerink](https://wordpress.org/support/users/lexreerink/)
 * (@lexreerink)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/minimum-load-time-not-working/)
 * Hi There,
 * I just installed the plugin and it seems great. Unfortunately as soon as the 
   loader opens (in my case the logo) it directly goes to the closing animation.
   I want it to at least take a couple of seconds. I tried to set the Minimum Load
   Time to 3, 5 or 10 seconds, but nothing worked.
 * Can you help me out?
 * Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fminimum-load-time-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [loftocean](https://wordpress.org/support/users/loftocean/)
 * (@loftocean)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/minimum-load-time-not-working/#post-12010997)
 * Hi [@lexreerink](https://wordpress.org/support/users/lexreerink/) ,
 * Thank you for contacting us.
 * Your question is about the pro version of LoftLoader (Minimum Load Time is one
   of the features of LoftLoader Pro), this support forum is only for LoftLoader
   Lite. To get support service for LoftLoader Pro, please send the information 
   listed below to our email ( [general@loftocean.com](https://wordpress.org/support/topic/minimum-load-time-not-working/general@loftocean.com?output_format=md))
   so that we can look into this issue for you:
 * 1. Please send us your website URL.
 * 2. Please create a temporary admin account for us, and let us log into your site
   so that we can check your website environment and plugin settings. Because every
   user might have a different site environment, this is the best way to find out
   the exact cause of the problem.
 * 3. Please also provide your purchase code so that we can verify the support license.
   This is the support policy of Envato Marketplace (CodeCanyon). Thank you very
   much for your understanding. You may like to read this article to find out “[Where Is My Purchase Code?](https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-)”
 * Looking forward to your reply. Thank you very much.
 * Best regards,
    The Loft.Ocean Team

Viewing 1 replies (of 1 total)

The topic ‘Minimum Load Time – Not working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [loftocean](https://wordpress.org/support/users/loftocean/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/minimum-load-time-not-working/#post-12010997)
 * Status: resolved