Support » Plugin: Live Chat (Messenger API) + PolyLang » Minimized on Mobile not working

  • Resolved pjlam

    (@pjlam)


    Hi,

    The option here: https://www.screencast.com/t/WglYaRJXYa
    said minimized enabled should minimize the icon on mobile. However, the Messenger still shows an expanded format on mobile…
    WhatsApp Image 2020-09-18 at 2.15.21 PM.jpg

    It forces most of my customers checking out to fail because it overlapped with the checkout button.

    Could we make it minimize like this when it reaches the page:
    WhatsApp Image 2020-09-18 at 2.16.04 PM.jpg

    Or at least like this, though I need a better colour icon colour to not overlap with the button colour:
    WhatsApp Image 2020-09-19 at 12.20.25 AM.jpg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author lepo.co

    (@rapiddev)

    Hey,
    Thank you for your interest in my plugin.

    It’s hard for me to dig through the messenger sdk. I recommend that you turn on the “single-page” option and then show the messenger only on the contact page.

    In the last version, I also improved hiding on phones. You can hide the chat on mobiles.

    Soon I will add a new “hide on selected page” option.

    Regards,
    Leszek

    • This reply was modified 1 year ago by lepo.co. Reason: typo
    Thread Starter pjlam

    (@pjlam)

    Hi Leszek – Great. The issue I see is FB messenger open in expanded mode instead of “minimized” icon mode (even on non-cached first visit homepage). Official FB messenger and FB for Woocommerce open in icon mode only. However, I like your plugin much better.

    I have the single page mode on the homepage as a temp solution right now. However, as I also have a floating shopping cart in the right-hand side, on mobile with the messenger in expanded mode will block the floating shopping cart.

    Cheers,
    Peter

    Plugin Author lepo.co

    (@rapiddev)

    Hey,
    I just added the option to only show bubble. I encourage you to check 🙂

    The option to hide on the selected page also works now

    Regards,
    Leszek

Viewing 3 replies - 1 through 3 (of 3 total)
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