Support » Plugin: Facebook Chat Plugin - Live Chat Plugin for WordPress » minimize/collapse the icon button on startup

  • Resolved wythechen


    Hi FB support team,

    Could you please allow the plugin users to select minimized/collapsed icon at the bottom conner on startup? This is a long-awaited feature and has been brought up to the table by many but not yet resolved.

    Thank you,

Viewing 8 replies - 1 through 8 (of 8 total)
  • I am also looking for this feature.



    You can edit the file facebook-messenger-customer-chat.php and add the line : greeting_dialog_display=’hide’
    after <div class=’fb-customerchat’

    <div class='fb-customerchat'
                page_id=".fbmcc_sanitize_page_id(get_option( 'fbmcc_pageID' ))."

    You can delay the chat greeting dialog load after a certain number of seconds. You need to add


    Change the number of seconds as you like 🙂

    Thread Starter wythechen


    Hi @ervvan

    Thank you for the reply!
    I followed your suggestion by adding the line “greeting_dialog_display=’hide’” right after <div class=’fb-customerchat’; and then I cleaned up my cache and reactivate this FB chat plugin, however, the greeting bar at the bottom still shows while entering our website.

    Here’s the screen capture of adding the line:

    Is there any step that I might have missed to make this change go live immediately?

    Thanks in advance!

    Wythe Chen

    Hello @wythechen,
    Have you deleted your site’s cache?
    Do you also delete your browser’s cache?

    Thread Starter wythechen


    I’m an idiot, I did delete my site’s cache but forgot to delete the browser’s cache. Now it works just as expected! Thank you soooo much, Ervvan!

    Hello @wythechen,

    With pleasure 🙂 🙂


Viewing 8 replies - 1 through 8 (of 8 total)
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