min-max requirements on fields in new version?!

Resolved earth_human
(@earth_human)

11 months, 2 weeks ago

It seems now there are min-max requirements on some fields in the new version, which are arbitrarily required?! This was working just fine until a recent update. I added a link to the non-working page. I really hope this isn’t a sneaky tactic to force people back into re-purchasing membership just to edit the fields and remove this “helpful” min-max requirement? Here are some images:

Image of the problem using newer plugin version on our test/dev site: https://ibb.co/TxWP5B0m

Image of a the older plugin version which works just fine on our live site: https://ibb.co/zhTXqDwf

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support mgordon7
(@mgordon7)

11 months, 2 weeks ago

Hello,

Thank you for reaching out.

Please be careful that you set lower Max value and set Higher default value in your calculator > [screenshot]. You need to increase the Max value, or set lower default selected value (set lower value than the Max value)

Best regards

Thread Starter earth_human
(@earth_human)

9 months ago

Note to others: you can change the min/max value requirements and various calculator field settings by temporarily disabling the PRO plugin, then re-activate the PRO plugin when you’re finished.

Plugin Support TomStylemixThemes
(@tomstylemixthemes)

9 months ago

Hi @earth_human

Thank you for your comment!
It is not necessary to deactivate the Pro plugin in order to change the min/max requirements. I’ve recorded a video for you demonstrating the process of updating the requirements without deactivating the Pro version of the plugin.

Kind regards

Thread Starter earth_human
(@earth_human)

8 months, 4 weeks ago

It is necessary to deactivate the Pro plugin in order to change the min/max requirements for people who have the Pro Plugin activated with an expired subscription — because you’ve locked the functionality and they get a screen prompting to pay/upgrade to continue using it.

Plugin Support juliastylemixthemes
(@juliastylemixthemes)

8 months, 4 weeks ago

There is no need to deactivate the Pro version of the plugin to use the Pro features of the plugin by default

Best regards

Thread Starter earth_human
(@earth_human)

8 months, 4 weeks ago

I’ve recorded a video for you demonstrating the need to deactivate the Pro plugin.

Plugin Support juliastylemixthemes
(@juliastylemixthemes)

8 months, 3 weeks ago

I if would like to use the Pro version, you need to use license key. If you won’t use the Pro plugin features, just deactivate the Pro plugin

Best regards