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Mijireh charged me for nothing (5 posts)

  1. louiswch
    Member
    Posted 2 years ago #

    Hi ! i installed and signed up for a Mijireh account and was uncomfortable with it, so i closed the account. However, they charged me 49USD for it. I have not even use a single transaction through Mijireh. And supposedly, they mention it is free for first 5. Anyone had encounter this problem? And mind asking how can i get a refund back.

  2. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    If you are using the plugin (open source), you may better post it at the dedicated forum here:
    http://wordpress.org/support/plugin/easy-digital-downloads-mijireh-checkout

    If you are using their commercial/ premium services, you may contact them directly. Also review:
    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

  3. louiswch
    Member
    Posted 2 years ago #

    Sorry as they did not offer live chat and their support is slow, hence i was thinking maybe some people here faced the same problem, hence i posted the topic here.

  4. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    It's OK. I was just directing you to the right links. :)

  5. joeybeninghove
    Member
    Posted 2 years ago #

    Hi there,
    My name is Joey and I'm on the team over here at Mijireh. Sorry to here you've had troubles with your use of Mijireh. The only time we charge a one-time $49 fee for our service is if you opt to buy a Professional Setup to have us help get your checkout page setup. This is optional however if you want to get it set up on your own using our tools.

    As far as starting for free, you do get your first 5 transactions for free and only after those 5 do we start charging the 0.50 transaction fee.

    We'd be happy to help any way we can. The easiest way is to submit a support ticket here: https://mijireh.zendesk.com

    Hope that helps, thanks!
    Joey, Mijireh Team

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