• Resolved traffiquejam

    (@traffiquejam)


    Please forgive me if my posting is redundant; however, I have not been able to find a solution for my specific problem here within the forum.

    I am attempting to migrate a site from one domain to another. Both sites are on the same host, both running WordPress 4.8, which means there shouldn’t be any compatibility issues in that regard.

    I am able to successfully generate the .wpress export file from the original site (note: I was sure to include the ‘find & replace’ text for the db wherein I put in the name of the original domain in the ‘find’ field, and the name of the new domain in the ‘replace’ field – I did NOT use the .com extension here as I did not know if there might be references to the domains that did not include the extension, and in my limited knowledge, I thought I should not limit the ‘find & replace’ feature to only dot-com references.)

    After generating the export file, I then successfully imported same file into the new site/domain, went through the steps of updating the permalinks (requiring new login, which was also successful) and saved the permalinks twice, as instructed by the plugin. So, at this point, everything appears to be good.

    However, when I visit the new site/domain, I get a big, fat message: “If you are the owner of this website, please contact your hosting provider: webmaster-at-<new URL>. It is possible you have reached this page because:
    *The IP address has changed (with further explanation)
    *There has been a server misconfiguration (with further explanation)
    *The site may have moved to a different server (with further explanation…which is not the case here)

    I have attempted this numerous times with the same result. Can you please help? (By the way, the size of the export is only 120mb.)

    Thank you for any assistance you can provide (and the sooner, the better!)

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Yani

    (@yaniiliev)

    @traffiquejam

    Do not use find/repalce – the plugin will autodetect your domain name and replace it for you.
    Check to see if you have any security plugins enabled and disable them.
    They might be the reason why you see the message after import.

    Thread Starter traffiquejam

    (@traffiquejam)

    Yani, thank you for your swift reply! Originally, I did not use the find/replace feature…but after several attempts and still not having success, I decided I needed to try it as an option. I will try again without using it.

    I do, in fact, use the Wordfence Security plugin – it is installed on both sites I’m working with. I will disable and try again.

    Again, thanks and I will update my progress here. (Maybe, this is not quite yet ‘resolved?’)

    • This reply was modified 6 years, 8 months ago by traffiquejam.
    Thread Starter traffiquejam

    (@traffiquejam)

    OK, so I disabled the Wordfence plugin, then performed an export from the original site. This time, when trying to import the file, it stalled out at the same place 3x in a row: at around the 23% mark. I remembered seeing the 2nd video on your plugin page about creating a backup, rather than an export, and uploading it directly into the ‘backups’ folder…so I followed the instructions exactly as shown. Then, I refreshed and found the backup file, clicked ‘restore.’ After clicking the permalinks update link and re-logging back in, saving the permalinks settings twice per the video, I then attempted to view the site and got the same error message…so it appears I’m right back to square one.

    What now? This is becoming very frustrating, indeed!

    Thread Starter traffiquejam

    (@traffiquejam)

    Any other thoughts/suggestions?

    Plugin Author Yani

    (@yaniiliev)

    Try to enable debugging and see if it going to output any useful error message: https://codex.wordpress.org/Debugging_in_WordPress

    Thread Starter traffiquejam

    (@traffiquejam)

    OK, since I don’t really know what I’m doing, I’m copying/pasting the debug information I obtained for you below. First, I installed the plugin “Debug Bar” on both sites. Next, I edited the wp-config.php file for both sites within cPanel (define(‘WP_DEBUG’, true); Since I didn’t know whether to debug the export or the import, I did both. One more thing: when preparing the All-in-One WP Migration plugin for the export, I chose (in the advanced settings) NOT to export the theme files (since I already have the theme set up on the new site), the must-use plugin files, or the plugin files. This also greatly reduced the size of the export file from 140mb to 50mb.

    Here is the returned debug info from the export site, post-export:
    Cache Hits: 896
    Cache Misses: 116

    Group: options – ( 164.32k )
    Group: default – ( 0.03k )
    Group: themes – ( 0.60k )
    Group: users – ( 0.37k )
    Group: userlogins – ( 0.03k )
    Group: useremail – ( 0.04k )
    Group: userslugs – ( 0.03k )
    Group: user_meta – ( 2.85k )
    Group: plugins – ( 10.70k )
    Group: counts – ( 0.17k )

    Here is the info on the importing site, post-import:
    Cache Hits: 900
    Cache Misses: 116

    Group: options – ( 164.97k )
    Group: default – ( 0.03k )
    Group: themes – ( 0.60k )
    Group: users – ( 0.37k )
    Group: userlogins – ( 0.03k )
    Group: useremail – ( 0.04k )
    Group: userslugs – ( 0.03k )
    Group: user_meta – ( 3.15k )
    Group: plugins – ( 11.36k )
    Group: counts – ( 0.17k )

    And finally, here is the debug info on the importing site, post-export and post-permalinks save:
    Cache Hits: 998
    Cache Misses: 116

    Group: options – ( 164.51k )
    Group: default – ( 0.03k )
    Group: themes – ( 0.60k )
    Group: users – ( 0.37k )
    Group: userlogins – ( 0.03k )
    Group: useremail – ( 0.04k )
    Group: userslugs – ( 0.03k )
    Group: user_meta – ( 3.15k )
    Group: plugins – ( 11.36k )
    Group: counts – ( 0.17k )

    The bottom line here is after doing all that, the same result occurs: I still can’t get past the big “SORRY” message. Note that this page DOES appear under the new URL, not the old, so it appears the migration plugin is doing its job of making those changes.

    One side note: when attempting to go to the home page of the new site, the extension added to the main URL is /cgi-sys/defaultwebpage.cgi . So, I thought about what might happen if I actually entered the URL and then manually typed in a page that exists on the site (say, for example, the /about-us page or the /subscribe page. In every instance, the sites header presented but then beneath it, I got a 404 every time. Does that tell you anything?

    So sorry for this being lengthy but I felt it would be helpful to you if I included as much detail as possible in order to help paint the picture of what might be the culprit. I appreciate you not only taking the time to wade through it all but to offer your input via your replies.

    Thank you!

    Plugin Author Yani

    (@yaniiliev)

    @traffiquejam

    Not sure what this output means (seems like cache plugin).
    Reach over to our support at servmask.com and I will be able to assist you better.

Viewing 7 replies - 1 through 7 (of 7 total)
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