Title: migration failed
Last modified: July 1, 2023

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# migration failed

 *  Resolved [ecnalg](https://wordpress.org/support/users/ecnalg/)
 * (@ecnalg)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/migration-failed-31/)
 * Debug code BMI-CND8VfLR-29043
 * When trying to upload a cloned backup to a new website, it passed through to 
   100% the first time, and then it tried to start again, but stopped at 1%. First
   time user, so I don’t know what’s going on.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/migration-failed-31/#post-16865005)
 * Hello [@ecnalg](https://wordpress.org/support/users/ecnalg/) ,
 * Seems like your root WordPress directory is not writable.
   Our plugin couldn’t
   create directory where files from your backup would be extracted, then placed
   in proper paths due to insufficient permissions.
 * Please adjust your WordPress root directory permissions for proper directory 
   owner and group, set the permissions to 755.
 * Use chown and chmod command, you can contact your hosting provider if you’re 
   not familiar with these commands (you can also share this message with them, 
   it should be clear for technician).
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/migration-failed-31/#post-16883429)
 * Hey [@ecnalg](https://wordpress.org/support/users/ecnalg/)
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘migration failed’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

## Tags

 * [clone](https://wordpress.org/support/topic-tag/clone/)
 * [migrate](https://wordpress.org/support/topic-tag/migrate/)

 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/migration-failed-31/#post-16883429)
 * Status: resolved