Title: Migration failed Last modified: August 30, 2016 --- # Migration failed * Resolved [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/) * I just upgraded and NONE of the forms migrated over – now I can’t see the migration option at all? * I’ve got over 30 forms and widgets that I need migrated over – I do not want to manually add them again. * HELP * [https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/migration-failed-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/migration-failed-2/page/2/?output_format=md) * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625188) * Hi, * Did you take a backup of your database prior to the migration as recommended? The forms should have all been migrated over to the yikes_easy_mc_forms table in the database. * I can recommend that you check the table above to ensure that it is empty. The previous options should have only been deleted once the forms were successfully transferred over. * On another note, did your other options migrate? When the migration completed was the API key still entered on the options page? * Thanks, Evan * Plugin Contributor [karmadharma](https://wordpress.org/support/users/yikesinc/) * (@yikesinc) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625189) * Hi Sdk, * Are you showing a particular error? * Here is a guide to troubleshooting: [https://yikesinc.freshdesk.com/support/solutions/articles/6000069084-upgrading-to-version-6-troubleshooting](https://yikesinc.freshdesk.com/support/solutions/articles/6000069084-upgrading-to-version-6-troubleshooting) * If you can give us a rundown of the steps you took and what happened that would be helpful. * Thank you. * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625196) * I have a backup, the lists were there but I had to add the API key again * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625197) * When you originally migrated, the lists were there but the API key was not? Or you reverted to a backup? * I am referring to the initial migration. Was the API key present after the migration failed? * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625201) * [Here’s what that table looks like](http://i.imgur.com/RTylyN4.png) * I started the migration process after deactivating/reactivating the plugin as it stated the process just hung there for over 30 minutes without any notices the API key was not present after migration failed * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625204) * You should be seeing small notices appear on the screen as each option is migrated. If you take a look at the follow knowledge base article: [https://yikesinc.freshdesk.com/support/solutions/articles/6000069073-upgrading-to-version-6-performing-the-upgrade](https://yikesinc.freshdesk.com/support/solutions/articles/6000069073-upgrading-to-version-6-performing-the-upgrade) * about half way down, you’ll see the small notices. * Since it may be a js error, what I can recommend as suggested in our troubleshooting for the migration ([https://yikesinc.freshdesk.com/support/solutions/articles/6000069084-upgrading-to-version-6-troubleshooting](https://yikesinc.freshdesk.com/support/solutions/articles/6000069084-upgrading-to-version-6-troubleshooting)– second to last faq) is to temporarily disable all of your other plugins, and switch to a default WordPress theme such as TwentyFifteen. * Once those two steps are complete, re-try the migration. I’ve tested the migration a few times, in a few different environments with those settings without issue. * What version of the plugin are you updating from? Is it a really old version, or the most recent v5.4.4? * Thanks, Evan * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625205) * i can’t deactivate plugins or change the theme – it’s a live site for a school * upgrading from Version: 5.4.4 * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625206) * Without being able to resolve the js issue, I’m not sure there is a way around the migration. * The only other thing I can suggest is you clone the site to a staging environment and re-run the migration as suggested above. Once things work you can just export the forms and settings and then re-import them back to your live site. * Evan * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625208) * i’m just re-adding the forms one by one at this point. * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625210) * one odd note: the plugin is showing all lists except one? i can view the list in mailchimp… * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625213) * That’s odd, I haven’t come across that issue before. Is this a newly created list, or one that previously existed? * You can try clearing out the cache stored on your site, to re-download the data from MailChimp. * How many lists do you currently have in the dropdown? 30? * I’ll double check that the API call to MailChimp API isn’t being limited somehow. * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625214) * it’s there now – i updated the list on mailchimp and i wonder if it push a change? * Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625215) * It’s possible. The cache in the plugin is temporarily stored for an hour, as to not overload the MailChimp API with requests from your account. * It looks like you installed the plugin about about an hour ago, so I’m guessing that the cache expired and re-freshed itself. * Evan * Plugin Contributor [karmadharma](https://wordpress.org/support/users/yikesinc/) * (@yikesinc) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625341) * Hi sdk, * Let us know if you’re back on track or if we can provide further assistance. * Thank you for your patience! * Thread Starter [sdk](https://wordpress.org/support/users/sdk/) * (@sdk) * [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/#post-6625368) * still not sure what happened. * i had to manually add all the forms again and re-add the widgets to everyones sidebars. * thx for you help and for this free plugin! Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/migration-failed-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/migration-failed-2/page/2/?output_format=md) The topic ‘Migration failed’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/yikes-inc-easy-mailchimp-extender_a1c7e5. svg) * [Easy Forms for Mailchimp](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/) * [Frequently Asked Questions](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/#faq) * [Support Threads](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/) * [Active Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/reviews/) * 17 replies * 3 participants * Last reply from: [Evan Herman](https://wordpress.org/support/users/eherman24/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/migration-failed-2/page/2/#post-6625370) * Status: resolved