Support » Plugin: ShortPixel Image Optimizer » Migrating site issue

  • I recently came across an error on my website where no images would display in media library properly. They would be listed but I would simply get a question mark in replacement of the image. If I click on the image then I can see it when the details are brought up. If I edit the image (I rotate it 90 degrees and then back again) and then save it, then the issue is resolved. I have spent days trying to resolve this issue and have ended up rebuilding my site on a staging site. During that process I only setup Shortpixel halfway through the process of image importing, so only the latter half of images had been optimised, the plan was to run a bulk optimise at the other end. I migrated the site (was working perfectly) using updraft plus and once I go to media library on the other end then I get the issue repeated – but only for the images that Shortpixel had optimised. These images then do not appear properly on the webpage. Do you have known issues with migrating websites with optimised images by short pixel? Can you help me find a solution quickly?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Migrating site issue’ is closed to new replies.